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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Turned out amazing and fast delivery. I'll definitely use them again.
I am so happy with the Christmas cards I ordered! Not only was the process extremely easy, my order arrived earlier than expected.
Cards look awesome and shipping came early! Easy to use website and editing system was good. Very self explanatory. Great experience overall.
Good wish it had spell check due two the last two times had a spelling error.
The stickers are well made and look amazing. I wish they offered a bit larger size other than the 3 in though. These are a tad too small.
We received our cards and they are beautiful. I will use Zazzle again in the future. They were fast and on time.
We got our invitations on time and loved them. I am excited to send them out.
Very nice and ease of use. I only wish there was a size between 1 1/2 " and 3"
The photo cards are perfect. The photos are clear and of high quality.
Very easy and they came earlier then I explain. Would order again.
I ordered save the dates for my wedding and they arrived within 7 days or placing the order! I was impressed by the speed of shipping, as well as the quality of the invitations! I'm very pleased
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

