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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Ornament
November 20, 2022

Was good! I liked how you could personalize the people and even pick out what they would be drinking

Date of experience: November 19, 2022
Alaska
1 review
0 helpful votes
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Gender reveal cards
November 20, 2022

Turned out amazing and fast delivery. I'll definitely use them again.

Date of experience: November 19, 2022
Minnesota
1 review
0 helpful votes
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Thank You
November 20, 2022

I've done orders in the past and this one also went well. Thank You!

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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In Love
November 20, 2022

My Christmas cards came out exactly how I designed it! So happy with it!

Date of experience: November 19, 2022
Nebraska
1 review
0 helpful votes
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Obsessed
November 19, 2022

I am so happy with the Christmas cards I ordered! Not only was the process extremely easy, my order arrived earlier than expected.

Date of experience: November 19, 2022
Massachusetts
1 review
0 helpful votes
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Great
November 19, 2022

Cards look awesome and shipping came early! Easy to use website and editing system was good. Very self explanatory. Great experience overall.

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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Delighted
November 19, 2022

My cards came back excellently printed. I can't wait to send them out!

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
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Yearly invite
November 19, 2022

Good wish it had spell check due two the last two times had a spelling error.

Date of experience: November 19, 2022
Arizona
1 review
0 helpful votes
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Well Made Stickers
November 19, 2022

The stickers are well made and look amazing. I wish they offered a bit larger size other than the 3 in though. These are a tad too small.

Date of experience: November 19, 2022
Colorado
1 review
0 helpful votes
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Christmas Cards
November 19, 2022

We received our cards and they are beautiful. I will use Zazzle again in the future. They were fast and on time.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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Pleased
November 19, 2022

I saw a card I wanted to purchase. I did that and it was delivered without any issues.

Date of experience: November 19, 2022
Florida
1 review
0 helpful votes
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STUNNING
November 19, 2022

My order came before I was expecting it and they were beautiful. I am thrilled with them

Date of experience: November 19, 2022
Texas
2 reviews
0 helpful votes
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Mrs
November 19, 2022

We got our invitations on time and loved them. I am excited to send them out.

Date of experience: November 19, 2022
Georgia
1 review
0 helpful votes
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Love the labels
November 19, 2022

Very nice and ease of use. I only wish there was a size between 1 1/2 " and 3"

Date of experience: November 19, 2022
Vermont
1 review
0 helpful votes
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Photo Thank You Cards
November 19, 2022

The photo cards are perfect. The photos are clear and of high quality.

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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Loved my invitation
November 19, 2022

Very easy and they came earlier then I explain. Would order again.

Date of experience: November 19, 2022
Maryland
1 review
0 helpful votes
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Love IT
November 19, 2022

Very nice love the picture frame it was not what I was expecting

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Review
November 19, 2022

Found what i wanted, ordered, it came promptly. Just what i wanted. Thank you

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
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Save the Date cards
November 19, 2022

I ordered save the dates for my wedding and they arrived within 7 days or placing the order! I was impressed by the speed of shipping, as well as the quality of the invitations! I'm very pleased

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
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Very Easy
November 19, 2022

We were looking for nice, traditional Christmas cards. No personal photos. We are beyond happy with the ones we chose. Thank you!

Date of experience: November 19, 2022