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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Work was good, but I should have printed myself, a rip off
I received my order and the box was destroyed. One side of the box was completely torn off and it looked like someone had opened it and taped it back. Thankfully there were only miner issues with the corner of my cards. Besides that I am very pleased.
Came on time. Cards were really cute & pretty.
Thank You so much
I needed baby shower invites ASAP and paid to receive them in like 2 days and I was super skeptical, but Zazzle came through with the shipping! I loved the fast service and the invites for my upcoming shower are so pretty
Good product quality and pricing. The photo print was quite nice. However, even though I paid about 25 dollars for express shipping, it still took about a week to receive my order.
I created and ordered a custom sweatshirt on Black Friday. I received it yesterday. I was SO disappointed. The photo, taken with my new iPhone, was pixilated and so light it was hard to even see it on the light grey color. Since it was a custom order, I cannot return it. I re-ordered from another company today. The cost was $27.57 plus tax and shipping for a total cost of $39.03
Hello Kay,
I am so sorry to hear about T-Shirt order not arriving the way you designed it. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
I found the company looking for a way to make designer stickers online. Easy to use. Stickers look great.
Quick and easy, freedom with creativity and variety
Order wine label's with my daughters name on them, suppose to be, I thought, glitter and sparkle but was just a sticker with various colours to simulate sparkles. They arrived quite quickly which was a bonus but really I could have bought stickers and printer pretty much the same thing at less cost.
Hello Paula,
We are so sorry to hear about your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I have sent you an email and if you could please reply to that I will be happy to assist.
We look forward to assisting you further
Thank you,
Cian
Received quickly and they are darling. Mt friends will enjoy seeing my puppies photos.
Thank you
Always pleased with my purchases and the service. Thanks!
Great service! Delivered very quickly. Wish logo on bank was not so big
I'll be using Zazzle for life because by far they exceeded my expectations. So easy to use and customize yourself. I love it!
The baby shower invitations were exactly what i wanted. So cute. And quality of paper was great.
Excellent customer service and quick shipping. The order was exactly as described.
I had a knee replacement November 10,2022. Through this whole process of the last couple of years my doctor has been great. I just wanted to show him my appreciation. When I gave it to him on the 23rd he loved it and got a chuckle out of it as well, so thank you so much.
Nice prints, good quality but envelopes are too thin
Oh man, it just doesn't get any better. I love designs! And here, on Zazzle, I have almost unlimited options! Over 7,000 postcards with coffee as the theme. And that's just one love language for the woman in my life! Only 36 more to go. So hundreds of thousands of options to keep the mail people in business. And all because of Zazzle. It's like a miracle. Thank you for existing! I didn't know my life was so incomplete before I found this site. It will never be the same!
I love that you can get items personalized, but I wish that the company could have adjusted something that no matter what I did I couldn't adjusted it, my date on my sticker run into the other line, but it is what it is. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Claudia,
I am so sorry to hear that our advertising had been misleading for your sticker order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann