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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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During the black Friday sale I ordered one recipe book as a gift and one for myself. When they arrived my husband liked them so much he had me order two more as gifts!
I never have any issues with usps deliveries expect for when I get things from zazzle. First they lost my wedding invitations. Now I'm waiting for thank yous and return address labels and it's been over 10 days since I ordered them and once again.I believe they are lost. I will never order from zazzle again. They have the longest shipping time. I made the order in novemeber 25 and I'm still waiting. Over 10 days. Pathetic! Never again. Go to Etsy or another site.
The Dührer bunny cards are beautiful and well made. Just what I expected and hoped for. Thank you!
Got invitations very quickly and they were very well made
Items arrived in great condition! Thank you for making this a quick and easy business transaction.
The badges were a bit smaller than expected but overall fine. They arrived quickly and the template to create them was user friendly.
Beautiful Design and easy to make design. Simple & had everything tools
I loved shopping on this site. My order was easy to create. The filter on my photo made some of my products come out a bit darker than I would've liked but other than that I loved all the products I ordered.
I chose zazzle for my baby shower invites because of the large selection and Black Friday sale. However when I got to checkout I was disappointed there was no addressing option. The invites look as they would online but the paper is thin and a little flimsy.
The border was off a little, but I still love them! I am happy with my design choice
Love the stickers we got from Zazzle! Perfect for business or just for fun!
I needed these invites asap and even tho is cost me as much as the cards cost for a fast delivery I was very pleased how quickly I received them.
Thank you!
I seriously cannot explain how satisfied I am with this product. 10/10 gold stars for everyone involved
Zazzle is a great company. My order is always on time and done correctly. Thank you.
I designed my daughter's wedding invitations in canva and printed them through Zazzle. They turned out better then expected and arrived quickly and nicely packaged.
Wonderful fast shipping! Great colors! Just like the online photos!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christine,
I am so sorry to hear that you have not received your order yet. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann