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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Zazzle has never disappointed. There is so much to choose from with an abundance of options.
My order of invitations was easy to custom design, arrived correctly printed, securely packed, and just perfect!
Card was perfect and excited to send to the recipient. It came just as we expected.
Item ordered was delivered timely and was exactly what I ordered.
The save the dates were so cute but the image did have a few smudges
I loved how detailed and custom I was able to make my order. I was able to put my address for return shipping, which saved extra time on writing or wasting labels. Everything was seamless and the card was thick and durable. Got a great deal 1/2 off during a flash sale. Will be keeping my eyes open for when it is time to do my invites!
Omggg. I absolutely loved my graduation invitations and so did everyone else. Thank you so much.
Easy to work with. Delivery of product was fast. No hassle!
It was so easy to create and pick out the cards I wanted. I was very happy with the finished product.
Everything I have ordered is top quality. My experience has been that the artists are helpful with customizing their items. Mostly the designs are unique, quality is top notch, and everything has gone smoothly! Love Zazzle!
Got my cards within a week and they look great! Very satisfied!
Very nice prints. The picture quality was good. The only thing was the card used for the pics was a little too thick for my taste other than that I'm very pleased with the results. Thank you!
Ordering was simple...delivery was speedy...love my purchase!
My daughter is going to love this when she opens it in Christmas
Ordering was simple and they had the best options of all the sites we checked out. There were a few customizable features that were annoying, but it was technical stuff- like not being able to move the photo around. The overall cost and quality were great! I truly love our invitations.
Just as described. Just wish it would arrive a little quicker...otherwise, would order again. Nicely packaged and well printed.
My product was excellent quality and received quickly.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

