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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Quick! Incredibly nice quality. Placed order, shipped and received all in 2 days!
Our save the dates and wedding invitations were beyond beautiful and well made. We both were extremely happy with zazzle it delivered on time as promised. We will most definitely will be ordering our wedding thank you cards from zazzle.
They looked great! So happy we chose Zazzle for our baby shower invites
Pillows we ordered were even better than expected. Thank you!
The overall experience was very good - love the invitations.
Was able to design my own gender reveal invitations to my liking and they came out great!
I ordered an array of different items from Zazzle over the course of about 2 weeks. Specifically: Two customized embossed rounded wine glasses, two customized name necklaces, a customized photo-block, and a customized photo collage. They all arrived within a reasonable amount of time once I placed each order (and within the estimated time frame), and all came exactly how I wanted them to come out- Even better than how I expected them to come out, actually. I haven't had to deal with customer service as everything has been perfect, which is why I love Zazzle and all it has to offer so far, and hope it stays that way as I'm sure I'll be purchasing more items in the future.
Prompt service & delivery, top notch professional and beautiful high quality and awesome design!
Love my mouse pad and the artist!
Everything worked out great and my items were thoroughly enjoyed by the recipient
Most excellent, would recommend them to everyone I know...
The quality is beautiful and even the envelopes are nice. I am very impressed at how easy it was to use the site, select the format and modify the fonts too.
Ordering was easy, and the cards came pretty fast. The only negative is I had to track down the package in our building because it was not delivered to me, it was delivered to another department
I received two set of badges, only wanted one, I can send one back if necessary.
Awesome experience
Very happy with hat. My husband was thrilled
I had one of my wifes paintings put on a pillow...was worried the color might be faded or blurred. Was pleasantly surprised by how bright and vibrant the print was...very lovely work.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

