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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered a wedding welcome sign 30"x20" and it came out beautiful! Very satisfied. Clean, crisp contrast and font. Sturdy material and a great price for the size compared to other things I was seeing on Etsy and other competitors.
Thank you so much, the invites are beautiful, I love them.
I placed a personalized card order online and although I had to go back and forth because a comma kept coming up in my personalization, I eventually left it go through. It did not turn up on the finished product and I was very pleased with the product received. It was everything as presented and the artwork was superb.
My wedding invites were easy to customize and turned out beautifully! I love all the paper options, cut options, etc. I also appreciate the different ordering quantities to customize how many you need without a bunch of excess.
Ordering was easy! They came out very nice. Excited to mail them out
Great quality, shipped fast and looked like the photo :)
Everything went smooth and our invitations came our beautiful
Pretty invitations to pick from. They look great and arrived quickly.
They shipped fast!
Resonantly priced
Came out as planned
My order was exactly what I wanted. I received the items earlier then expected, which was great.
Amazing experience. Quality cards at a great price. I will use Zazzle again.
I ordered 96 invitations and when they arrived there were no envelopes. When I called customer service she said that "yes, you're right. Envelopes are not included" WHAT?
Who sells invitations without envelopes? Now I have to go back and order them. I also doubled checked the invites on the website and NO WHERE on the Zazzle page does it indicate that envelopes are extra / not included! I will never order from these frauds again!
Hi Candance,
We are very sorry to hear of your disappointment! To clarify, the product you ordered was classified as a postcard and as such wouldn't be received with envelopes, we do of course have a range of paper products on our site that come with standard envelopes. We have reached out to you directly via email to clarify and also offer a resolution! We look forward to your response!
Thank you,
Ryan
Easy to personalize. Quick delivery. Would use again.
Easy to order. Arrived as expected. Happy with quality. It was a good experience.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Grace,
We are very sorry to hear that you were unhappy with the bumper sticker that you received! We do of course want every customer to love their purchase, so we do apologize that this was not the case here! We have reached out to you directly via email to assist in providing you with a resolution that suits your needs! We look forward to corresponding further!
Thank you,
Ryan