On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was very satisfied with my order. I also recoded them a day earlier then expected!
I ordered a card form an artist to use as a birthday card for my husband. The drawing on the cover is two cheetahs. He loves cheetahs, sort of his spirit animal. I added a custom happy birthday message that I wrote to make it really personalized. I give it to him tomorrow. He is going to love it!
I love that I was able to customize my invitations and didn't' pay anymore than generic ones
Card stock was great, but the printing wasn't the best. I didn't have time to send back and re-order, but I probably won't use this company for the official invites.
Love the invitations, simple pretty and affordable.
Very fast shipping and website was easy to use. Wish the gold lettering was more shimmery and not beige looking.
Came in good condition and just the way I wanted it.
The invitations were good quality and fast delivery.
Cards were delivered earlier than expected. Excellent service
The invitations were beautiful. Thanks for a job well done.
The design process was easy and the cards came quicker than expected.
Invites were totally awesome & arrived more quickly than expected. Love them!
Easy ordering, discounts a plus, on time delivery. They are beautiful.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Stationery Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rebecca,
We are very sorry to hear of the coloring issues with your order, we do of course want you to be completely happy with what you receive! As such, we've reached out to you directly via email so that we can be of further assistance!
Thank you,
Ryan