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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The buying experience was simple quick and easy. The product is high quality.
Delivered a day before the promised date! Easy to order!
Easy interface to build the invite and the quality of the product, even at the base stationary is great. Very happy!
The bridal shower invitations are beautiful. I wish there were options for return and guest addressing, but I did not see that when ordering. Overall I am very happy with the scalloped edge look and colors on my invitations.
I was very pleased with my baby shower invitation selection. The quality of the card was very nice.
The invites came early and are exactly how we pictured them.
Thanks.
I love my order! The paper was great quality and good colors!
I ordered custom baby shower announcements and envelopes. They were designed according to specifications, but arrived damaged. They were shipped in cardboard packaging which had gotten wet in transit. The announcements were in a plastic cover protesting them, but the envelopes were not and arrived wet and half sealed because the water touched the envelope glue closure. We let them dry out and chose to still use them since we needed to get them sent out asap, but I have no idea why paper products would be shipped in a cardboard/paper packaging? Seems like a bad oversight by Zazzle.
The shopping experience and quality was wonderful! However, the delivery company left them out covered in snow and almost ruined them!
I liked the variety 7 ease at personal designing. Good value
My order came from 3 different sellers, all 3 products arrived early!
Everything arrived timely and beautiful! Exactly as I ordered.
I was really skeptical about ordering, but I was completely wrong. My save-the-date invitations are so gorgeous. I definitely know where to come in the future.
Love the Main Squeeze invites they were sent efficiently and the color on the invites is bright and beautiful!
Second time ordering from Zazzle and I've had a great experience both times. Shipping is fast, prices are reasonable and the product is always perfect. Definitely recommend!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lindsey,
We are very sorry to hear of the condition that your order arrived in! This is of course not the level of service that we strive for! As such, we have reached out to you directly via email so that we can investigate further and assist with a resolution! We look forward to your response!
Thank you,
Ryan