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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Everything was great except for the packaging. My package actually had opened and the cardboard package was flimsy.
Our "save the dates" were so easy to customize and came very quickly. We are so happy!
I ordered birth announcements for my newborn nephew. The process was so easy! They arrived and i am impressed by the high quality, delivered to my doorstep!
Nice quality and pretty design- just like the photos. Very happy with the product. I found it a little tricky to format, but it worked out.
Awesome print outs easy access definitely worth the price
Button looked great: fast delivery
I will order again soon.
The birthday invitations came out amazing. It was very simple to use. I received my order very quickly. Will be ordering more in the future
I was more than pleased with my memorial photo board. The images were of high quality and the design just perfect.
There are a ton of options! The design tool makes it super simple to see your details on any product & delivery was faster than expected!
Some invitations we're not useable but I did not need all that I ordered thank goodness
Great products and excellent service fast delivery
I loved that we were able to customize any invitation. Also being able to add a QR code was a game changer!
I ordered 20 invitations for a very small wedding ceremony. The quality is great and they are so beautiful. The program/website was easy to work with to write the invitations. Delivery was so fast, about 3 days after ordering they were at my door step.
Zazzle made it easy to customize our order. The process was easy and the delivery met expectations! Thank you
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

