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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Excellent experience. A lot to choose from. Website easy to maneuver. Shipped quickly and packaged well.
We are very pleased with the wedding invitations that we ordered. Great quality and very fast service! We will definitely order from Zazzle again.
Got my custom card delivered timely and exactly what I wanted.
Everything was very easy to order, I love the quality of the products
Very happy with this company and the quality of their work and service. Thank you
Absolutely beauty and we are so happy with it! It's going to make our special day so much better!
Invitations were easy to customize and easy to order. The product was printed and delivered to my house in less than a week!
Ordered wedding invitations and had no trouble figuring out how to put graphics and making it look wonderful!
This site, locked me out, i was working then this white square appeared and said to press hold to prove i was a human and not a bot, this is crap, i ecven called them and the agent gave me the run around, i have restarted my pc, and still i cannot get in to my account, this jerk said it wa standard procedure, ZAZZLE IS A JOKE,This prove your a human crap is nothing more then a chance for this agents to get into your account, NOT RIGHT
Love the product, colors and print are beautiful! Arrived in a timely manner with shipping notices which was nice. Packaging was safe.
I couldn't figure out how to download pics onto the back, but I also didn't seek support. I'm very pleased!
There was a great selection of invitations to choose from and it is very easy to personalize them to make the perfect invitation.
It was a great experience over all, loved my personalized invitation so much!
The ordering process was easy. I found the baby shower invitations I liked and typed in the personalized information I wanted guests to know. I went on to select all the standard offerings. The card looked great on the screen, and I was excited about my order. But when my invitations arrived, I noticed they were much smaller than what was portrayed on the website and the font was also very small. I am planning to still use these invitations since I paid a good price for them, but I was disappointed in the discrepancy of what I saw when I placed my order versus what I got when I received my order.
So much fun, easy to personalize. Will definitely use in the future!
Looked just like the picture, so cute and perfect for the baby shower!
Great easy and fast and needed in a timely manner.
Exactly what I was looking for. Great quality. This is my second time using this company for my invitations.
Way cheaper than ordering through the school and my daughter loves them
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Valarie,
We are so sorry to hear that you are locked out of your account and that you are having trouble with our website. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at [email protected], or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thank you,
Katie Ann