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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very easy process to send cards with a personal touch.
The products I ordered had excellent workmanship, a speedy completion and shipping.
I ordered some stickers thanking clients for referrals and the only customization I did was changing out my name and phone number. Well the text must be 6pt because it is incredibly small and hard to read. If I had known this I would have shrunk the "Thank You" and cute door and tree and made the other text larger or ordered larger stickers. A warning for small print when customizing would be nice or having a template with larger font to begin with. Thanks!
The site was VERY easy to use. When the invitations arrived there were no surprises. Everything was exactly the way I ordered it. They were absolutely beautiful!
Great experience! Delivered before the date that was originally mentioned. I was very pleased with the earlier delivery.
Thank you!
Our invitations were gorgeous, exactly as expected and arrived quickly.
Everything came as ordered and fast. The invitations were so cute and I love how customizable they are.
The invitations were just perfect. Prettier in person and got to me much quicker then i thought!
Excellent quality beautiful labels! Easy to make goodie bags
You can't download business card you have created, even when you ordered printed version. You have created, but you can't use it. Worst cs ever. Will not use it anymore. Do not recommend!
Hi Elwira,
Unfortunately, we are unable to provide digital copies of our business cards on our site. We do apologize for any disappointment that this causes! A member of our team has reached out to you directly to offer some resolutions! We look forward to your response!
Thank you,
Ryan
I recently purchased 1 item and noticed 2 items was listed on the invoice/receipt. I made a complete survey of their website to cancel my order with not success. I did not instructions to click on My Orders, then ID number and then select cancel. The instructions were erroneous and invalid. Currently their is no way to cancel or modify and order through this complaint.
Hi Jeff,
We are very sorry to hear of the issues encountered with cancelling your cards. We are of course more then happy to cancel items that are unneeded for our customers. Unfortunately, we are unable to see any prior contact from you so that we could assist with this. We understand these cards are not needed so we have reached out to you directly via email to confirm a refund of the unneeded cards! Apologies again for the inconvenience!
Thank you,
Ryan
Took the glass put of the hutch. I attached paper from zazzle to the glass and reattached it to the hutch.
My item was just as pictured. It was easy to personalize and order and delivery was quick.
This was a really good deal. I got a download copy that was ready in 5 minutes and the hard copies was received within a week.
Happy with my purchase, really fast delivery. Thank you
Will be ordering wedding invite's shortly. Very pleased with my save the date! Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Katherine,
We are very sorry to hear that you were unhappy with the stickers that you received! We want every customer to love their order and not have any reservations, so we do apologize that wasn't the case here! We've reached out to you directly via email to assist with a resolution, we look forward to your response!
Thank you,
Ryan