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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very easy way to create a one of a kind treasure.
The delivery was fast and the price about standard.
Navigating the set up can be a challenge! It took a bit of back and forth to get the invitation set up correctly. The font number sizes do not correspond with what we are used to on a computer. I actually called to speak with a live person and get answers regarding the design. The invitations came quicker than the original date. The quality was excellent making this a site I would use again.
Well when I went on line I was excited to see I could get my order in just a coupke of days so after an hour of selecting the item and ediiti g it what to my surprise to see I could only get iin a couple days if I paid the outrageous 2 day shipping! I ordered anyway for the normal shipping and waiting for my order this set me back a week and half for my schedule
Fast service and good quality! I will be buying more items from the again!
I bought a 100 of my business cards from them with an awesome logo. I was very happy at first then relized it was missing a didget in my phone number. Not sure why no one noticed it but ive sent several emails to them but can not get a responce. Only reason ive giving them 3 stars other then that over all good product.
Reception invitations just like pictured great product
I love the theme " we can bearly wait". The little bear is adorable. I can't for everyone to put their predictions of when the baby will be born.
The invitations turned out beautifully! Zazzle's site was easy to use.
Not only were they ontime, they were early...even with a delay on the shipping company's part. They are so pretty! Thank you!
They turned out so cute! The process is easy and fun and they arrived so quickly! I'll definitely use Zazzle again!
I ordered ID badges for our employees. I received them less than a week later. The price couldn't be beat. The whole process was simple quick and simple.
We're very pleased with our wedding invitations. They're beautiful
I love the recipe binder and was impressed with the fast delivery service!
I ordered stickers with a company logo. I received them fast and great quality.
Seamless experience and a quick delivery! The product was just what I expected.
Great item and delivered fast. Absolutely love it!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Lee! I am very sorry to hear about this error on your business cards. I have just sent you an email to get this resolved for you!
Clare