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Zazzle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Easy Peezee
March 6, 2023

Very easy way to create a one of a kind treasure.
The delivery was fast and the price about standard.

Date of experience: March 6, 2023
Indiana
1 review
0 helpful votes
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Design Freedom!
March 6, 2023

I love being able to customize the designs so they are perfect for me

Date of experience: March 6, 2023
Illinois
1 review
0 helpful votes
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Quality & Quick
March 6, 2023

Navigating the set up can be a challenge! It took a bit of back and forth to get the invitation set up correctly. The font number sizes do not correspond with what we are used to on a computer. I actually called to speak with a live person and get answers regarding the design. The invitations came quicker than the original date. The quality was excellent making this a site I would use again.

Date of experience: March 6, 2023
Indiana
1 review
0 helpful votes
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Perfect
March 6, 2023

My experience was easy and fast. Everything was perfect! Thank you so much

Date of experience: March 6, 2023
Indiana
1 review
0 helpful votes
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Surprise
March 2, 2023

Well when I went on line I was excited to see I could get my order in just a coupke of days so after an hour of selecting the item and ediiti g it what to my surprise to see I could only get iin a couple days if I paid the outrageous 2 day shipping! I ordered anyway for the normal shipping and waiting for my order this set me back a week and half for my schedule

Date of experience: March 2, 2023
Florida
1 review
0 helpful votes
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Custom badges
March 2, 2023

Fast service and good quality! I will be buying more items from the again!

Date of experience: March 2, 2023
Maryland
2 reviews
0 helpful votes
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Badge looks good
March 2, 2023

Sa far I'm happy with both of my purchases I really like it.

Date of experience: March 1, 2023
Michigan
1 review
0 helpful votes
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I bought a 100 of my business cards from them with an awesome logo. I was very happy at first then relized it was missing a didget in my phone number. Not sure why no one noticed it but ive sent several emails to them but can not get a responce. Only reason ive giving them 3 stars other then that over all good product.

Date of experience: March 1, 2023
Zazzle S. Zazzle Rep
over a year old

Hi Lee! I am very sorry to hear about this error on your business cards. I have just sent you an email to get this resolved for you!

Clare

California
1 review
0 helpful votes
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Invitations
March 1, 2023

Reception invitations just like pictured great product

Date of experience: March 1, 2023
Maine
2 reviews
0 helpful votes
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Arrival of baby
March 1, 2023

I love the theme " we can bearly wait". The little bear is adorable. I can't for everyone to put their predictions of when the baby will be born.

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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Engagement Party Invitations
March 1, 2023

The invitations turned out beautifully! Zazzle's site was easy to use.

Date of experience: March 1, 2023
Massachusetts
1 review
0 helpful votes
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On time and beautiful
March 1, 2023

Not only were they ontime, they were early...even with a delay on the shipping company's part. They are so pretty! Thank you!

Date of experience: March 1, 2023
Washington
1 review
0 helpful votes
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Beautiful invites!
March 1, 2023

They turned out so cute! The process is easy and fun and they arrived so quickly! I'll definitely use Zazzle again!

Date of experience: March 1, 2023
New Jersey
1 review
0 helpful votes
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Quick turnaround and fair prices
March 1, 2023

I ordered ID badges for our employees. I received them less than a week later. The price couldn't be beat. The whole process was simple quick and simple.

Date of experience: March 1, 2023
Georgia
1 review
0 helpful votes
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Spring Wedding
March 1, 2023

We're very pleased with our wedding invitations. They're beautiful

Date of experience: March 1, 2023
Missouri
1 review
0 helpful votes
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Love this recipe binder!
March 1, 2023

I love the recipe binder and was impressed with the fast delivery service!

Date of experience: March 1, 2023
Georgia
1 review
0 helpful votes
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Fast service
March 1, 2023

I ordered stickers with a company logo. I received them fast and great quality.

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
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Love it!
March 1, 2023

Product came quickly and looks exactly like what the personalized image did! So perfect for wedding event thank you cards

Date of experience: March 1, 2023
Arizona
1 review
0 helpful votes
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Quick Delivery
February 28, 2023

Seamless experience and a quick delivery! The product was just what I expected.

Date of experience: February 28, 2023
Missouri
1 review
0 helpful votes
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Great Item
February 28, 2023

Great item and delivered fast. Absolutely love it!

Date of experience: February 28, 2023