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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Not only were they ontime, they were early...even with a delay on the shipping company's part. They are so pretty! Thank you!
They turned out so cute! The process is easy and fun and they arrived so quickly! I'll definitely use Zazzle again!
I ordered ID badges for our employees. I received them less than a week later. The price couldn't be beat. The whole process was simple quick and simple.
We're very pleased with our wedding invitations. They're beautiful
I love the recipe binder and was impressed with the fast delivery service!
I ordered stickers with a company logo. I received them fast and great quality.
Seamless experience and a quick delivery! The product was just what I expected.
Great item and delivered fast. Absolutely love it!
Our sunflower-themed save the dates were easy to make on Zazzle. They were quickly shipped and the quality was well-made at a reasonable price. We are already good to go and we only made these a week ago! Thank you so much.
Perfect invitation for a country themed sweet 16. Very easy to modify and colors were on point. Fast turnaround time too!
Beautiful Invitations! Easy to Navigate site! Easy to use tools for adjusting text and spacing! We are so pleased!
Kathy
Orders were quick and exactly what I ordered. Selection was just what we were looking for
Love my invitations! They were easy to customize and the quality of the end product was impressive.
The website is very user friendly and makes it easy to visualize the personalized product. The prices are also very reasonable for a quality product. I love the wedding invitations.
The order exceeded my expectations, the invitations were beautiful
I have ordered from Zazzle many times in the past. Once I found them I haven't gone back. I've ordered my wedding invitations, bridal shower invitations, save-the-date's, and now my baby shower invitations. Awesome site, easy to use, reasonably priced. Win win.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

