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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with the quality of the invitations. They look so nice! The order came in a timely manner. I appreciate it, too. Thank you.
I am a new customer to Zazzle. May experience with the company was very pleasurable.
This is the second time I've purchased from zazzle and I've yet to be disappointed. Highly recommend!
My daughters first birthday is next month and we were in dire need of getting invitations promptly so we could send them out. I was excited they offered multiple options for shipping. I paid $50 dollars for zip shipping, order was placed on March 7th, I was suppose to receive them March 10th and my package never arrived! I decide to track my package with UPS for an update...come to find out it isn't set to arrive until March 13! What an absolute waste of $50 dollars. I better be getting a refund for shipping seeing as I paid for expedited costs only to receive them in a standard time frame! Very disappointed.
Labels made my syrup bottles look professional! Fast shipping and definitely will be using in future.
Purchased the wine label for my friend's birthday & it was amazing because I was able to customize it to say exactly what I wanted. The labels arrived before the estimated arrival delivery date which was perfect. My friend loved her gift.
I was needing name tags with our company logo on them. These are high quality, professional looking and exactly what I wanted.
I received my item exactly as expected and much faster than anticipated! Thank you!
Invitations came in before date given at purchase and they are beautifully designed!
Excellent. The layout was perfect for our event and easy to fill out. Thank you.
The service was fast! I received my item in a weeks time. AND they were perfect!
Great looking first communion invite. Nice quality paper. Very happy.
Poster board turned out beautifully! Great quality!
Very easy way to create a one of a kind treasure.
The delivery was fast and the price about standard.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sabrina,
I am so sorry to hear about your Zip order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare