Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Shiloh V.
Unfollow Shiloh V.
Share Review
Report Review

Easy and Efficient
March 29, 2023

Very easy to edit the template and customize it to my own needs. The copies came in the mail quickly and looked just like the templates I had made online. I would recommend using this service.

Date of experience: March 29, 2023
Minnesota
1 review
0 helpful votes
Follow Samantha R.
Unfollow Samantha R.
Share Review
Report Review

Love Zazzle Bags
March 29, 2023

The site is so easy to use, customizing, ordering, fast delivery, all of it is great.

Date of experience: March 29, 2023
Iowa
1 review
0 helpful votes
Follow Morgan C.
Unfollow Morgan C.
Share Review
Report Review

Easy and Beautiful
March 29, 2023

Zazzle's customizable invitation tool was great! I got my invitations to look exactly how I wanted. The quality was fantastic and the delivery took no time at all. Very pleased with my overall experience.

Date of experience: March 29, 2023
Georgia
1 review
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Share Review
Report Review

N/a
March 29, 2023

I received my order in a timely manner. Everything was packaged well, with no damage to the order.

Date of experience: March 29, 2023
North Carolina
1 review
0 helpful votes
Follow Carol Q.
Unfollow Carol Q.
Share Review
Report Review

I love my cards
March 28, 2023

Easy and lots to chose from. Loved my order and design.

Date of experience: March 28, 2023
Ohio
1 review
0 helpful votes
Follow Beth N.
Unfollow Beth N.
Share Review
Report Review

Reliable Service
March 28, 2023

I have used Zazzle for several event invitations and have always been pleased with the results. They offer a wide variety of designs that are easy to customize, and sell them at a great price point. Shipping has always beenon time, or as with my most recent order, early! Highly recommend.

Date of experience: March 28, 2023
Texas
1 review
0 helpful votes
Follow Tara U.
Unfollow Tara U.
Share Review
Report Review

Shipping
April 27, 2023

Paid extra to have invitations earlier and still came standard shipping.

Date of experience: March 27, 2023
Zazzle S. Zazzle Rep
over a year old

Hi Tara,
We are sorry to hear that your order came later then expected! We have just reached out to you directly via email to provide a resolution in regards to this! If there is anything further that you need, feel free to reply to the email sent!

Thank you,
Ryan

Colorado
1 review
0 helpful votes
Follow Shania Q.
Unfollow Shania Q.
Share Review
Report Review

Loved it!
March 27, 2023

I loved how my baby shower invitations came out. Will definitely order from here again.

Date of experience: March 27, 2023
District of Columbia
1 review
0 helpful votes
Follow Lynda L.
Unfollow Lynda L.
Share Review
Report Review

Derby
March 27, 2023

Easy, fast and efficient. Highly recommended. Reasonable priced.

Date of experience: March 27, 2023
Virginia
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

Excellent Quality
March 27, 2023

I received my son's banner before the expected delivery date. The pictures are so clear. I am very satisfied with the product.

Date of experience: March 27, 2023
California
1 review
0 helpful votes
Follow Kevin O.
Unfollow Kevin O.
Share Review
Report Review

Great work! We received our cards in a timely manner and they turned out beautifully! Plus, the design process was efficient

Date of experience: March 27, 2023
California
1 review
0 helpful votes
Follow Daphne E.
Unfollow Daphne E.
Share Review
Report Review

Best Invitations Ever!
March 27, 2023

Very fast service and detailed. Thank you so much!

Date of experience: March 27, 2023
Illinois
1 review
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

Invitations
March 27, 2023

My experience was great! Easy to order and invitations were just as I was hoping for.

Thank you

Date of experience: March 27, 2023
Colorado
1 review
0 helpful votes
Follow Hailee U.
Unfollow Hailee U.
Share Review
Report Review

Great experience
March 27, 2023

The invitations are BEAUTIFUL & really good quality. They even arrived before they were supposed to! Super happy with this experience and service.

Date of experience: March 27, 2023
North Carolina
2 reviews
0 helpful votes
Follow Courtney B.
Unfollow Courtney B.
Share Review
Report Review

Loved!
March 25, 2023

They came out amazing. I was really happy with them.

Date of experience: March 25, 2023
Georgia
1 review
0 helpful votes
Follow Jourdan K.
Unfollow Jourdan K.
Share Review
Report Review

Will order again!
March 25, 2023

The design process was easy, got a great price, and delivery was quick!

Date of experience: March 25, 2023
Arkansas
1 review
0 helpful votes
Follow Emilia M.
Unfollow Emilia M.
Share Review
Report Review

Amazing Results
March 24, 2023

I placed an order for a couple of t-shirts for my new coaching business and I was pleasantly surprised with the results. Great price, great quality and great everything in between. So happy I found this amazing online, personal design store. Great company to do business with. Thank you so much!

Date of experience: March 24, 2023
Georgia
1 review
1 helpful vote
Follow Josue L.
Unfollow Josue L.
Share Review
Report Review

Waiting on my item
April 23, 2023

I ordered a orange grey goose shirt from 03/17/2023 I haven't received my item nor any updates on the status.

Date of experience: March 24, 2023
Zazzle S. Zazzle Rep
over a year old

Hi Josue,
We are sorry to hear this! A member of our team will reach out to you with haste to discuss this matter further, we look forward to corresponding further!

Thank you,
Ryan

Minnesota
1 review
0 helpful votes
Follow Kristen T.
Unfollow Kristen T.
Share Review
Report Review

Great invitations
March 24, 2023

Easy to use Zazzle to create the invitation and great quality results! Thanks so much!

Date of experience: March 24, 2023
Ohio
1 review
0 helpful votes
Follow Michelle Y.
Unfollow Michelle Y.
Share Review
Report Review

Very happy with order
March 23, 2023

Very good, I will continue to order from your company

Date of experience: March 23, 2023