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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The process was so easy and they shipped so quickly! I ended up having to order more invites and detail cards and the re-order process was so simple
Have purchased this product before and the quality of product is great, as well as the format and delivery process. Thanks!
My daughter will be celebrating her 16th birthday and wanted a unique invitation. When she found what she wanted on Zazzle, the process from start to finish was very easy. We now have wonderful invitations to send out to our family and friends to celebrate her Sweet 16!
I ordered a custom banner and signs for my bridal shower. The shipping was really quick and my items were all perfect when they arrived. The prices were great too! Very reasonable.
Hosting a tea party/bridal shower. The Alice in Wonderland themed invites are just perfect! The bride is a fan of Alice in Wonderland AND tea!
After a few hiccups (my ordering errors) they were fast efficient and super polite and got my product to me on time
I ordered a personalized stamp only to discover it was coming without ink. Not a huge deal, but when your spending THAT much in a stamp, there should be an ink pad included. It's automatically on NONE. So if you don't know you have to choose a color, you end up with a stamp and no ink. Yes, the ink pad is extra, but it's fairly inexpensive and should definitely be included. I wasn't impressed, at all.
The invitations are beautiful and of great quality!
Easiest thing I had to do since my wife's death. Great service, terrific website.
The invitations are beautiful but, I would've probably got the writing in black ink so that people can see the writing better. I wish a company rep could've advised me
Hi Tracey,
I'm very sorry you were not entirely happy with the font color on your invitations.
I can confirm that I have now reached out to you via email to assist you further with your order.
I look forward to your reply.
Kind regards,
Craig
The board is great We love what it does. One thing that we didn't like as much is that it's easily scratched. Once it scratched it removes portions of the QR code and the QR code becomes useless. It needs a protective plastic over the front or something. If you buy this you must make sure you protect it
It was easy to customize and place order. The best part was receiving it promptly.
I've been ordering from Zazzle for probably 5 years. I've created greeting cards, clocks, tshirts, ornaments, pillows, magnets and blankets. If you are customizing a project that you didn't create and you forget to change name, date or saying, before you checkout, they will show you in red that you haven't changed it. I don't think you will regret using them.
Super fast delivery and super good quality! This is my second time with a great zazzle experience
From picking out the invitation, to creating them, and having them delivered it was a great experience! So easy to design and the delivery was sooner than expected :)
The personalized can /Huggies were exactly as expected. Easy to personalize with photo and wording desired. Quick turn around. Happy overall!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Natalie,
We are happy to offer a range of accessories with various products here at Zazzle. The last thing we want is for a customer to receive an accessory they didn't intend to order and have to incur the cost of this, which is why the option is automatically set to 'None'. We've reached out to you directly via email to assist further.
Thank you,
Ryan