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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered cards to honor my military husband in a Celebration Of Life. I found the perfect card from your company & they are perfect. I am proud to send these invitations to family & friends. Thankyou.
I was looking for invitations for our 50th wedding anniversary. Zazzle had a really great selection to choose from.
The color is just across the top. It is a horrible product. The worse product I have ever ordered,,,
Everything was delivered perfectly. Thank you so much!
I've used Zazzle in the past and had good experiences. I recently ordered my sister's baby shower invitations and was very happy with my purchase. Being able to edit the invitation, print, and ship was super easy. The invitations were exactly what we needed, and they came out beautiful!
This was the best decision for my wedding invitations! They are so pretty and they were very fast getting to me!
No issues at all everything was awesome and easy I highly recommend you guys
Great job Zazzle for the experience. The reason why I say that because your company does what's best and keeps and makes it possible to get what you need at Zazzle.
The price was very reasonable, shipping was quick and the name tags look so cute!
The invitations were exactly what we wanted and the delivery was quick. We are impressed and happy!
Very beautiful! Just what I wanted for my daughter!
Just as I ordered, very pleased. I would definitely recommend Zazzle for anyone.
I rec'd the cards very quickly and they looked great!
The tags were beautiful! Exactly what i was looking for!
My item came quick and it is better than I expected. The quality of the invitations is amazing. They came with envelopes to make it easier for sending out the invitations. I will definitely order again from this site.
I really enjoyed using this service/website! There are so many templates to choose from and each one is completely customizable! I ordered baby shower invitations and they turned out so much better then I anticipated! They are great quality! Also, shipping was very quick! They arrived within 4 days! Awesome service! Will definitely be a returning customer!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Cindy,
We are sorry to hear you were unhappy with your recent order! I can see that you have been assisted with a refund at this stage. Should you have any further questions, you can reach out to us at [email protected].
Thank you,
Ryan