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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Beautiful
May 28, 2023

Beautiful fast service they arrived when stated I would order again

Date of experience: May 27, 2023
Rhode Island
1 review
0 helpful votes
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Perfect
May 27, 2023

I ordered cards to honor my military husband in a Celebration Of Life. I found the perfect card from your company & they are perfect. I am proud to send these invitations to family & friends. Thankyou.

Date of experience: May 27, 2023
Iowa
3 reviews
0 helpful votes
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Large selection to choose from
May 26, 2023

I was looking for invitations for our 50th wedding anniversary. Zazzle had a really great selection to choose from.

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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The color is just across the top. It is a horrible product. The worse product I have ever ordered,,,

Date of experience: May 26, 2023
Zazzle S. Zazzle Rep
over a year old

Hi Cindy,
We are sorry to hear you were unhappy with your recent order! I can see that you have been assisted with a refund at this stage. Should you have any further questions, you can reach out to us at [email protected].

Thank you,
Ryan

Massachusetts
1 review
0 helpful votes
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Great
May 26, 2023

Everything was delivered perfectly. Thank you so much!

Date of experience: May 26, 2023
New Jersey
1 review
0 helpful votes
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Good experience with Zazzle!
May 26, 2023

I've used Zazzle in the past and had good experiences. I recently ordered my sister's baby shower invitations and was very happy with my purchase. Being able to edit the invitation, print, and ship was super easy. The invitations were exactly what we needed, and they came out beautiful!

Date of experience: May 26, 2023
North Carolina
1 review
0 helpful votes
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This was the best decision for my wedding invitations! They are so pretty and they were very fast getting to me!

Date of experience: May 26, 2023
Massachusetts
1 review
0 helpful votes
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Great stamp
May 26, 2023

Fast and easy process for me to design, order and ship

Date of experience: May 25, 2023
Maryland
2 reviews
0 helpful votes
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Everything was great
May 26, 2023

No issues at all everything was awesome and easy I highly recommend you guys

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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Thank you again Zazzle!
May 26, 2023

Great job Zazzle for the experience. The reason why I say that because your company does what's best and keeps and makes it possible to get what you need at Zazzle.

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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Shipping was quick
May 25, 2023

The price was very reasonable, shipping was quick and the name tags look so cute!

Date of experience: May 25, 2023
Illinois
1 review
0 helpful votes
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Very happy!
May 25, 2023

The invitations were exactly what we wanted and the delivery was quick. We are impressed and happy!

Date of experience: May 25, 2023
Colorado
1 review
0 helpful votes
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Bridal invites
May 25, 2023

Very beautiful! Just what I wanted for my daughter!

Date of experience: May 25, 2023
District of Columbia
1 review
0 helpful votes
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Beautiful
May 25, 2023

Just as I ordered, very pleased. I would definitely recommend Zazzle for anyone.

Date of experience: May 25, 2023
Michigan
2 reviews
0 helpful votes
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Love Them!
May 23, 2023

Easy and enjoyable, and they turned out beautifully.

Date of experience: May 23, 2023
Michigan
2 reviews
0 helpful votes
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Love Them!
May 23, 2023

Easy and enjoyable, and they turned out beautifully.

Date of experience: May 23, 2023
Pennsylvania
1 review
0 helpful votes
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Great experience
May 23, 2023

I rec'd the cards very quickly and they looked great!

Date of experience: May 23, 2023
Massachusetts
1 review
0 helpful votes
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Tags
May 23, 2023

The tags were beautiful! Exactly what i was looking for!

Date of experience: May 23, 2023
Georgia
1 review
0 helpful votes
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Great Quality
May 23, 2023

My item came quick and it is better than I expected. The quality of the invitations is amazing. They came with envelopes to make it easier for sending out the invitations. I will definitely order again from this site.

Date of experience: May 23, 2023
Indiana
1 review
0 helpful votes
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Impressed!
May 23, 2023

I really enjoyed using this service/website! There are so many templates to choose from and each one is completely customizable! I ordered baby shower invitations and they turned out so much better then I anticipated! They are great quality! Also, shipping was very quick! They arrived within 4 days! Awesome service! Will definitely be a returning customer!

Date of experience: May 22, 2023