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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I recently received my wedding sign for our wedding ceremony in August. The sign was a beautiful water color painting of a sailboat. It was exactly what I expected from viewing this item online. Zazzle packaged this item nicely and delivered this to me right on time for our special day.
We have the perfect invitations for a joint fiesta party. These are really cute! They arrived really quickly and in perfect shape. This is the 2nd time I Have used zazzle for Invitations and I'm really happy.
This was the easiest way to create really cool gift. Great prices and quick shipping!
Love Zazzle. Zazzle for my small one person business. I would recommend Zazzle to anyone.
My wedding invitation were beautifully done. Thank you so r.
I'm very pleased with my graduation announcements. Very good quality paper and timely delivery.
Very good and fast service. The invitation was simple but pretty
We had ordered 200 invites with detachable RDVP slips. They look great and are exactly what was was pictures. Hopefully don't have to buy again, but definitely would.
Thank you for carrying this card! It has always been my traditional graduation card and I can no longer find it in the stores.
Very fast shipping. They looked exactly like they did on the website. We love them!
Our invitations came out exactly as they looked on line. Took less than a week to arrive. We're happy with what we got.
I ordered cards to honor my military husband in a Celebration Of Life. I found the perfect card from your company & they are perfect. I am proud to send these invitations to family & friends. Thankyou.
I was looking for invitations for our 50th wedding anniversary. Zazzle had a really great selection to choose from.
The color is just across the top. It is a horrible product. The worse product I have ever ordered,,,
Everything was delivered perfectly. Thank you so much!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Cindy,
We are sorry to hear you were unhappy with your recent order! I can see that you have been assisted with a refund at this stage. Should you have any further questions, you can reach out to us at [email protected].
Thank you,
Ryan