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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Fantastic Service
May 31, 2023

I recently received my wedding sign for our wedding ceremony in August. The sign was a beautiful water color painting of a sailboat. It was exactly what I expected from viewing this item online. Zazzle packaged this item nicely and delivered this to me right on time for our special day.

Date of experience: May 31, 2023
Indiana
1 review
0 helpful votes
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Bridal shower
May 31, 2023

I adore the invitations, they are every thing I could have asked for

Date of experience: May 31, 2023
Indiana
1 review
0 helpful votes
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Cute
May 31, 2023

We have the perfect invitations for a joint fiesta party. These are really cute! They arrived really quickly and in perfect shape. This is the 2nd time I Have used zazzle for Invitations and I'm really happy.

Date of experience: May 31, 2023
Illinois
1 review
0 helpful votes
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Thankful
May 30, 2023

Delivery was earlier than expected. Designing and ordering were easy and the product was exactly what I wanted

Date of experience: May 30, 2023
Georgia
1 review
0 helpful votes
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Superb
May 30, 2023

Excellent Experience will use them again and recommend them.

Date of experience: May 30, 2023
California
1 review
0 helpful votes
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This was the easiest way to create really cool gift. Great prices and quick shipping!

Date of experience: May 29, 2023
Tennessee
1 review
0 helpful votes
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Love Zazzle. Zazzle for my small one person business. I would recommend Zazzle to anyone.

Date of experience: May 29, 2023
Virginia
1 review
0 helpful votes
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Wedding invitation
May 30, 2023

My wedding invitation were beautifully done. Thank you so r.

Date of experience: May 29, 2023
Mississippi
1 review
0 helpful votes
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Pleased
May 30, 2023

I'm very pleased with my graduation announcements. Very good quality paper and timely delivery.

Date of experience: May 29, 2023
Ohio
2 reviews
0 helpful votes
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Shower invite
May 30, 2023

Very good and fast service. The invitation was simple but pretty

Date of experience: May 29, 2023
Georgia
1 review
0 helpful votes
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Love!
May 30, 2023

Easy experience and loved the finished product! Thank you!

Date of experience: May 29, 2023
Arizona
1 review
0 helpful votes
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We had ordered 200 invites with detachable RDVP slips. They look great and are exactly what was was pictures. Hopefully don't have to buy again, but definitely would.

Date of experience: May 29, 2023
New Jersey
1 review
0 helpful votes
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"If"card
May 29, 2023

Thank you for carrying this card! It has always been my traditional graduation card and I can no longer find it in the stores.

Date of experience: May 29, 2023
Illinois
1 review
0 helpful votes
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Wedding invites
May 28, 2023

Very fast shipping. They looked exactly like they did on the website. We love them!

Date of experience: May 28, 2023
New York
1 review
0 helpful votes
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Quick delivery!
May 28, 2023

Our invitations came out exactly as they looked on line. Took less than a week to arrive. We're happy with what we got.

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Beautiful
May 28, 2023

Beautiful fast service they arrived when stated I would order again

Date of experience: May 27, 2023
Rhode Island
1 review
0 helpful votes
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Perfect
May 27, 2023

I ordered cards to honor my military husband in a Celebration Of Life. I found the perfect card from your company & they are perfect. I am proud to send these invitations to family & friends. Thankyou.

Date of experience: May 27, 2023
Iowa
3 reviews
0 helpful votes
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Large selection to choose from
May 26, 2023

I was looking for invitations for our 50th wedding anniversary. Zazzle had a really great selection to choose from.

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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The color is just across the top. It is a horrible product. The worse product I have ever ordered,,,

Date of experience: May 26, 2023
Zazzle S. Zazzle Rep
over a year old

Hi Cindy,
We are sorry to hear you were unhappy with your recent order! I can see that you have been assisted with a refund at this stage. Should you have any further questions, you can reach out to us at [email protected].

Thank you,
Ryan

Massachusetts
1 review
0 helpful votes
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Great
May 26, 2023

Everything was delivered perfectly. Thank you so much!

Date of experience: May 26, 2023