On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very easy and delivery was fast. Thank you.
Super easy and quick delivery! Plus the invite is very cute, I have already gotten compliments through the RSVPs!
Fast and quick. The only negative was the quality was a little rough. Lines were not super even but it does the job.
Got here faster than expected and looks beautiful.
Super easy to customize the product, and I was thrilled to receive both the print version and a download (these are party invitations in the 21st century, after all;-). Beautiful work!
Awesome fast and perfect. The shower invites were so nice
Site was easy to use with helpful directions. It was great that Zazzle offers expedited shipping or else my project would have arrived too late for the occasion it was needed for.
Great experience with this company I would do it again
I purchased a blanket for our Grandsons graduation and it was beautiful. Very pleased and will order again
My baby girl is turning one in July! We are doing a winnie the pooh themed birthday party and zazzle had the sweetest winnie the pooh options to choose from! We couldn't be happier with how they turned put!
Invites came out very nicely. I'm very satisfied.
I'd order again for any invites
I did receive my order. I do wish the rose gold writing was more dominate though. Its not bright like it shows in the Images online and it looked as though it would have some shimmer. A little disappointed. Also, I don't like that the word "details" is not centered on the back. I noticed it right away and so did 2 other people whom opinion I asked. I spent 200.00 so can't just order new ones.
I recently received my wedding sign for our wedding ceremony in August. The sign was a beautiful water color painting of a sailboat. It was exactly what I expected from viewing this item online. Zazzle packaged this item nicely and delivered this to me right on time for our special day.
We have the perfect invitations for a joint fiesta party. These are really cute! They arrived really quickly and in perfect shape. This is the 2nd time I Have used zazzle for Invitations and I'm really happy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Billie,
I am so sorry to hear about the disappointment with your invitations. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare