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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The app was easy to use and my wedding invitations look beautiful!
The customization and order process was easy. I was disappointed when the final product did not meet expectations. What I ordered had a glitter effect, no actual glitter of course, but the print was just so flat. It didn't reflect the pizzazz of the online sample, but it was too late for a do over. I needed to get them mailed. The envelopes I ordered to mail them in had more style than the invitations themselves. Not a great first experience.
I had no issues with my order, however the partnership with the USPS is annoying to me. My order arrived at my local post office which is 5 mins from my home. I then have to wait another day for it to be delivered to my home.
The invites lol great and arrived quickly, very satisfied!
Order was received sooner than I expected, and invitations looked exactly like the picture and were exactly what I was expecting!
Easy to personalized and they even came a week earlier!
Loved the way the website is designed and the way you can design the cards! Very easy to use and super good quality.
I found what I was looking for, and it wasn't that expensive. I'll use Zazzle again.
My overall experience with Zazzle was great. My invitations looks beautiful and they arrived on time.
Good experience, it's easy to find the design I want and fast shipping.
Overall great experience. Love the design. Thank you. I did pay for expedited shipping and received it 1day later than promised.
10/10! From creating the save the date invites to how quickly the order came in I would definitely recommend Zazzle to anyone in the future!
Very clean and easy to use. Printed cards looked perfect and loved being able to digitally send some invites as well!
Easy shopping experience. Expensive but quick to create and ship. Great quality except no eyelets or hangers on it so this is a good banner if you are using tacks to hang that you push through the banner itself. The material is a very thick vinyl and definitely something that could be hung outside and/or used several times over again.
Great product and delivery was fast! Bold colors! Very nice products!
The invitations are perfect & your website was extremely user friendly!
I'm obsessed with the cards that I ordered to put in my bridesmaids proposal boxes. Only down side is that I ordered two different sizes for bridesmaids vs flower girl. That's completely my fault though, they both still came out beautifully and was fairly cheap for the quality. It also shipped to my house within a couple days!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members