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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quick, easy, and hassle free. I was very pleased with cards and the price.
Easy ordering and great product! I was looking for a stamp for my business and found Zazzle in my search. The stamp is perfect and shipping was quick.
Designs were fun and easy to choose from. Then configuring/customizing the invite was super easy too, did it all from my phone. Will use again for our save the dates and wedding invites!
Easy to use website. Delivery on time. Overall very satisfied
I ordered pins for my siblings and I for our fathers home going service. The design I created was replicated PERFECTLY! I really appreciate your hard work put in to create these pins. It means a lot to my family and I. Thank you so much!
I was looking for a more professional design for our small business and these name tags really look great! I like that they are easy to design, the shipping is really fast and they look very professional!
Arrived a week early and great quality for the price and not being able to feel or see prior to purchase
I give this site stars. Inexpensive, good quality and no issues with shipping!
The baby shower invites were great. Everything was written correctly and they were really cute!
The Design portion was simple and shipped out quickly. I am happy with the quality as well…
I ordered my daughters invites and they came 4 days later! Super quick and looked great :)
I am very satisfied with these! They are absolutely gorgeous! Fast delivery, too. Thank you!
Ordered a personalised present for my dad for Father's Day after 8 days of the order I started to chase up the company, most of the time they ignored my emails but when the did answer they ensured it would be here in time. On day 12 of ordering it still hadn't been dispatched and there was no way it would come in time.
Awful company, awful service.
Wish I'd ordered of Etsy.
The app is super easy to use and they came out exactly as the preview looked! I'm so happy with my purchase.
The experience of personalizing was great but when the order came the first few were discolored and they weren't centered and the spacing was off compared to the previews.
Hi Mallori,
We are very sorry to hear you were disappointed with your recent order! Unfortunately, we are unable to see any correspondence from you relating to this matter. As such, we have reached out to you directly via email so that we may provide further assistance! We look forward to your response!
Thank you,
Ryan
Customized easily, Purchased and delivered quickly! Thank you!
My purchase was everything I expected it to be. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
I am so sorry to hear about your Father's Day present. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare