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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The quality was outstanding, and the design was simple, but perfect for my party. The price was affordable and again the quality was perfect.
Arrived the day I was promised! High quality A+ customer service - follow up emails letting me know everything about my shipment
Arrived quicker than I thought it would and it was gorgeous! Great quality
The cards are great. The shipping was fast too. The only issue I had was the configurating of the app it's self. The name on the sample card would not go away, so I had to delete and create a new template.
Am happy with the quality of the labels ordered. I paid for expedited shipping (2-3) days which was pricey however delivery was made through USPS and not within the promised 2-3 days but 6 days
Great experience. Fast turn around and fast shipping.
Great experience. Fast turn around and fast shipping.
I was so excited to find a shirt about Russell's Paradox. Thanks so much. Bath mats were great too.
Great experience, order shipped and was delivered quickly!
Items arrived much nicer than expected and much quicker!
Easy to use website to design and thankful for express shipping option.
Very happy with invitations ordered and service provided
Quality was good, service was fast... i couldnt ask for more. Thanks.
Zazzle provided a painless way to create a business card for my new woodworking venture.
Easy ordering process and delivery was ahead of time.
Came out beautiful and received sooner than expected!
The ordering was great really easy. However, the wrong address was on package, so it took a bit longer to receive.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Mary,
I'm really sorry to hear about the address issue that you've experienced with your recent order. I can confirm that an email has been sent to you regarding the issue - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan