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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I ordered customized invitations for my baby shower and Zazzle shipped them quickly. The quality was amazing. Will definitely order again for future events. Highly recommend!
The invitations are beautiful and they came days earlier than expected!
Was very pleased that my order arrived sooner than anticipated! Worth every penny!
I used my own template to create my own personalized cards and they came out amazing! I will definitely be using this site for all my cards
I ordered these business cards for my husband, the process was easy and simple. The wait wasn't too bad and they arrived in great condition.
Thank you for making the invitations beautiful. Everyone loved them.
The design is cute, but the print is much smaller than expected.
The spelling on the return labels I ordered was correct but the print is too tiny
I received my order and it was a easy process, great quality, fast, I am very pleased
Quality was great but i was short 5 envelopes so that was a problem. I had to hand deliver 5 without the envelope.
I was able to order and be confident that it would get here before I left to Ecuador for the communion I needed these for. They fit perfect with the invitation and I can't wait to see everything come together.
I am so pleased I stumbled on this site! It made the process of getting a custom sign very easy and the product looks SO good.
Easy to set up with the format provided. Happy with the finished product.
Had a beautiful experience with Zazzle great customer service, with a great product.
The process was smooth and easy to navigate through the website.
Use of the site was easy and convenient.
The product was disappointing due to some of the pictures were not positioned to include the heads of the subject. Both foam boards had creases. The easels included with the order were a disappointment as well.
Hi Judy,
I am so sorry to hear about both the damaged foamboards and cut off pictures. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I do hope that we can resolve this for you as quickly as possible
Kind regards,
Margaret
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Roberta,
We are so sorry to hear of the issues encountered with your order. We have reached out to you directly via email so that we may assist with a resolution,. We look forward to corresponding further!
Kind regards,
Margaret