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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was a little worried at first but it was super easy to customize my product and i received it quick! I loved it!
First time ordered thank you cards and im supper happy how did this came out. Delievery was on time
As well.
Ordered customized napkins for my daughters shower for this October. On website it show Brite vibrant colors. When I received them they look like someone photocopied the print on them. For the money I spent on these napkins they are totally not worth it. I will probably be embarrassed to even use them
My first experience with stickers and first time with Zazzle. I kept my design simple and their process was easy. Product arrived on time and no doubt I will order more.
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It is what I ordered from the website that I wanted
I'm always happy with my experience buying through Zazzle
Great products an fast delivery. I'm Very happy with design that I chose. Love the cards
It was extremely easy to design and order my wedding invitations and detail cards. They didn't take long at all to be created and shipped, and I received them within the same week I placed the order. I would recommend Zazzle to anyone!
Got my product fast, easy ordering, great designs to choose from w/ personal customization. Super happy with my product!
It was very easy to quickly edit my stored business cards and reorder while on my phone.
It's was great love my product I will order again. It's everything I expected my business will totally be using this site for more upcoming projects in the near future thank you so much
Gets a little pricey the more invites you order, but I'm SO HAPPY with my purchase! They came in even earlier & they're identical to what my order looked like when i designed them. Would definitely recommend and use in the future.
From begging to end it was so great very easy and I highly recommend using your company
My business cards came earlier than expected and everything looked great!
The ordering process was simple and the package came quickly!
My shopping experience was smooth and problem-free. I appreciate having a single access point to shop for items from multiple vendors.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Linda,
I'm really sorry to hear about the quality of the napkins for your daughter's shower. We'll be more than happy to look into that for you and get this resolved so everything will be perfect for her big day. Please send us an email to [email protected], with your order ID number and we'll be happy to assist.
Kindest regards,
Jordan