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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Awesome! Wonderful cards, timely delivery. Thank yoU!
Zazzle was very affordable and easy to use to design my own custom business cards.
Great products, great prices, fantastic designs! We got our invites super quick and they were beautiful!
They were quick and beautiful. We placed the order and less than a week they were delivered the invites were nice one thing is the envelopes are little thin and see through
Format for invitations was easy enough to follow. Loved the choices. Arrived quickly.
Was super easy! They came immediately after I ordered. Seriously, wonderful experience!
Easy and successful. Thanks for making the process a breeze
The poster collage turned out beautifully and arrived very quickly.
My birthday banner came out amazing and my son loved it!
Fast shipping and good quality cards. Will purchase again from Zazzle.
I paid almost $80, including express shipping, for forty 7" plates and the poor quality is really surprising. The quality of the paper is something you would find at a dollar store...I am so sad as this is for a church ladies tea party. I may not even use them because of the quality. The inscription is very nice, but other than that, I will not purchase from here again. I love the design, very pretty, but cheap, cheap quality.
I ordered the card online and it was delivered earlier than expected. Thank you.
I needed a photo board in a hurry for a wedding shower and it came the day before the event just as they said it would and it was beautiful! I also ordered the shower invitations and they were gorgeous and came in a timely matter as well! We will definitely order from your company again
The onesie was made well and shipped fast. I only needed one and they did that at a reasonable price.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Diane,
I'm really sorry to hear about the quality of the plates, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan