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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Loved how our save the dates turned out with not ordering off of this site before, or even knowing it existed.
Looks exactly like in the picture. A great gift for an Academic!
When I first started searching all I was looking for was save the date postcard. Once I chose the color and design that I loved, I found everything matching every other need I had concerning the bridal shower, wedding, reception, thank you notes, you name it, Zazzle has it. From the bottom of my heart, THANK YOU ZAZZLE!
Was very easy and fast shipping loved my shirts I received.
High quality invitations, received quickly and reasonably priced.
Ordering was easy given many design options! Came quickly and was exactly as I had ordered
Easy to find what I was looking for on website. Order came when expected.
My thank you cats turned out AMAZING, exceeded expectations! And also arrived earlier than quoted, which is always a lovely surprise!
Order was delivered on time with regular and was just as ordered!
Quick and easy last minute invites and stamp—- arrived right when they said they would. Paid the extra for expedited shipping
Product arrived before expected. Excellent price and materials.
I Designed a Shirt for My Martial Arts Students and Instructors. The site made it easy for me to do this, and the end product turned out perfect! The shirt is very high quality. And the printing looks like it will last a long time. I'm a Retire 50-year Martial arts Instructor with only a few students I still teach, so being able to make individual shirts for the different ranks at a fair price is important, I will be buying all my shirts from Zazzle in the future!
They had exactly what I was looking for with many options. The order came promptly and looked great.
Always pleasure ordering from zazzle.
The three time, the items have been high quality.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello,
I am so sorry to hear about your order dissappointment. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare