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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Gorgeous!
August 24, 2023

Loved how our save the dates turned out with not ordering off of this site before, or even knowing it existed.

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Really cool mug
August 24, 2023

Looks exactly like in the picture. A great gift for an Academic!

Date of experience: August 23, 2023
Arizona
1 review
0 helpful votes
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N/A
August 24, 2023

Dr. Joe sent a link to order a shirt. I wanted the shirt. I was not able to pick the distributor, it was already chosen for me.

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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When I first started searching all I was looking for was save the date postcard. Once I chose the color and design that I loved, I found everything matching every other need I had concerning the bridal shower, wedding, reception, thank you notes, you name it, Zazzle has it. From the bottom of my heart, THANK YOU ZAZZLE!

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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It was great
August 23, 2023

Was very easy and fast shipping loved my shirts I received.

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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Small font
September 22, 2023

I increased font to fill space and when they came, it's tiny.

Date of experience: August 23, 2023
Zazzle S. Zazzle Rep
over a year old

Hello,

I am so sorry to hear about your order dissappointment. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Clare

Indiana
2 reviews
0 helpful votes
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Happy with our purchase
August 23, 2023

High quality invitations, received quickly and reasonably priced.

Date of experience: August 23, 2023
Ohio
1 review
0 helpful votes
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Easy and accurate!
August 23, 2023

Ordering was easy given many design options! Came quickly and was exactly as I had ordered

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
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Great job!
August 23, 2023

Just I ordered and came quickly! T shirt is nice quality.

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
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Quick and easy
August 23, 2023

Easy to find what I was looking for on website. Order came when expected.

Date of experience: August 23, 2023
Washington
1 review
0 helpful votes
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So fast! And beautiful!
August 23, 2023

My thank you cats turned out AMAZING, exceeded expectations! And also arrived earlier than quoted, which is always a lovely surprise!

Date of experience: August 23, 2023
South Carolina
2 reviews
0 helpful votes
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Beautiful product, great service!
August 23, 2023

Order was delivered on time with regular and was just as ordered!

Date of experience: August 23, 2023
Arizona
1 review
0 helpful votes
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The earrings are gorgeous!
August 23, 2023

Delivery was much faster than I thought it would be

Date of experience: August 23, 2023
Alabama
1 review
0 helpful votes
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Quick and easy
August 23, 2023

Quick and easy last minute invites and stamp—- arrived right when they said they would. Paid the extra for expedited shipping

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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Excelleb service/product.
August 23, 2023

Product arrived before expected. Excellent price and materials.

Date of experience: August 23, 2023
Washington
1 review
0 helpful votes
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Beautiful
August 23, 2023

Memorial cards for my husband's ceremony
They are beautiful and got here right on time

Date of experience: August 23, 2023
Illinois
1 review
0 helpful votes
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Great Company and Service!
August 23, 2023

I Designed a Shirt for My Martial Arts Students and Instructors. The site made it easy for me to do this, and the end product turned out perfect! The shirt is very high quality. And the printing looks like it will last a long time. I'm a Retire 50-year Martial arts Instructor with only a few students I still teach, so being able to make individual shirts for the different ranks at a fair price is important, I will be buying all my shirts from Zazzle in the future!

Date of experience: August 23, 2023
Indiana
1 review
0 helpful votes
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Exactly what I needed
August 23, 2023

They had exactly what I was looking for with many options. The order came promptly and looked great.

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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Name stickers
August 23, 2023

Always pleasure ordering from zazzle.
The three time, the items have been high quality.

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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August 23, 2023

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Date of experience: August 23, 2023