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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Great service and quality
October 4, 2023

Great service and very good quality…………………………………..

Date of experience: October 3, 2023
Wisconsin
1 review
0 helpful votes
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Wedding seating chart
October 4, 2023

We ordered a wedding seat chart last minute. Zazzle made the entire process from designing, putting the names in, and getting my order safe and on time. Everything was perfect! Thank you!

Date of experience: October 3, 2023
Florida
1 review
0 helpful votes
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Great experience
October 4, 2023

I would recommend highly zazzle, exactly what I ordered very nice service, order arrived quickly and in perfect condition. Fun to work with great designs very professional

Date of experience: October 3, 2023
District of Columbia
1 review
0 helpful votes
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Great
October 4, 2023

All good I don't wanna type anymore pls stop making me type

Date of experience: October 3, 2023
North Carolina
1 review
0 helpful votes
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Invitations
October 1, 2023

Looked great! It turned out better than I had hoped for.

Date of experience: October 1, 2023
Nevada
1 review
0 helpful votes
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Great Experience
September 30, 2023

It was just like the pictures, everything was made to a great standard! I definitely will be ordering all my future invitations through Zazzle!

Date of experience: September 30, 2023
Massachusetts
1 review
0 helpful votes
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Love it
September 30, 2023

Fast service just what I ordered. Wish I made the letters bigger.

Date of experience: September 29, 2023
Texas
1 review
0 helpful votes
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Cute baby shower invitation
September 30, 2023

The product arrived quickly, ahead of schedule. Printed just as I asked. Card stock was good quality, colors were as advertised

Date of experience: September 29, 2023
California
1 review
0 helpful votes
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Quick and easy
September 29, 2023

Designing my custom product was quick and easy. Final product was as described.

Date of experience: September 29, 2023
Florida
2 reviews
0 helpful votes
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I have been trying to order from Zazzle for the past 10 days, but they are saying all tissue paper is "out of stock" for the 2nd time in a month - and this time for over a week, yet the company that prints it for them (I see their name on my delivery packages of my Zazzle orders), says they do not have a stock issue.

Additionally, when I put in a very specific search, like "hummingbird tissue paper" - I get aprons, placemats, mouse pads... and in 8+ pages for the search results, the images repeat 3,4,5 times. I am then forced into a round about of going into my older orders, going to an image I liked, then searching the pages for that artists work to see if they have more i might like. Horribly tedious.

I am a crafter with a seasonal window for selling at shows and Zazzle is not reliable nor do they communicate well about when they might be able to fill orders.

Date of experience: September 29, 2023
Texas
1 review
1 helpful vote
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Sadly disappointed
October 29, 2023

I am sadly disappointed in the look of these cards, I understand that the creator embellished the card to make it look all glittering but I asked for a semi gloss finish to give it just a little shine and it honestly has a matte finish no shine at all and even the color is off online it shows a more lighter rose gold color and it's just dark pink. I am not happy at all with this purchase, I am a manager of a business and I wanted to try Zazzle.I guess I should have stayed with Vista print.I just wanted something of better quality. Just really disappointed in these business cards.

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2023
Wisconsin
1 review
0 helpful votes
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Custom business cards
September 28, 2023

I designed my own business cards. I love the way they turned out & they arrived quickly. The design program was a little tricky to use. I had to use my own software to get the image just how I wanted it. I also didn't find the QR generator until after I made them. I used a different site to generate my QR code.

Date of experience: September 28, 2023
Illinois
1 review
0 helpful votes
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Champagne stickers
September 28, 2023

Very quick shipping, and I loved the end result! Thanks so much! So cute and easy

Date of experience: September 27, 2023
Montana
2 reviews
0 helpful votes
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They have a lot to choose from
September 27, 2023

I'm happy with the business cards I ordered. There are a lot of items to use to market yourself or gifts. I see a couple of items I may order for the holidays

Date of experience: September 27, 2023
Georgia
1 review
0 helpful votes
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Towels
September 27, 2023

So very cute and a good price. Shipping is a little steep.

Date of experience: September 27, 2023
Tennessee
1 review
0 helpful votes
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Great Badge for PTA
September 27, 2023

We cannot recommend this badge enough or working with Zazzle. Such an easy designing experience - great customer service - and super fast production and shipping! We will definitely be using Zazzle in the future for our badge needs! Thank you!

Date of experience: September 27, 2023
California
1 review
0 helpful votes
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The card quality was poor
October 27, 2023

The card paper quality was poor. Paid extra for premium paper but was disappointed. Lettering and color quality was bad as well.

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Zazzle S. Zazzle Rep
over a year old

Hello Shubert,

I am so sorry to hear about the issues you have had with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,

Katie Ann

Michigan
1 review
0 helpful votes
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Great experience!
September 27, 2023

Very pleased with the quality of the shirts and the overall time to receive the product. Great experience.

Date of experience: September 27, 2023
Virginia
1 review
0 helpful votes
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Great Invitations
September 27, 2023

Very easy to order and faster than expected delivery

Date of experience: September 27, 2023
Oregon
1 review
0 helpful votes
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Great custom card
September 27, 2023

Quick delivery and great card and printing quality!

Date of experience: September 26, 2023