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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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We ordered a wedding seat chart last minute. Zazzle made the entire process from designing, putting the names in, and getting my order safe and on time. Everything was perfect! Thank you!
I would recommend highly zazzle, exactly what I ordered very nice service, order arrived quickly and in perfect condition. Fun to work with great designs very professional
Looked great! It turned out better than I had hoped for.
It was just like the pictures, everything was made to a great standard! I definitely will be ordering all my future invitations through Zazzle!
The product arrived quickly, ahead of schedule. Printed just as I asked. Card stock was good quality, colors were as advertised
Designing my custom product was quick and easy. Final product was as described.
I have been trying to order from Zazzle for the past 10 days, but they are saying all tissue paper is "out of stock" for the 2nd time in a month - and this time for over a week, yet the company that prints it for them (I see their name on my delivery packages of my Zazzle orders), says they do not have a stock issue.
Additionally, when I put in a very specific search, like "hummingbird tissue paper" - I get aprons, placemats, mouse pads... and in 8+ pages for the search results, the images repeat 3,4,5 times. I am then forced into a round about of going into my older orders, going to an image I liked, then searching the pages for that artists work to see if they have more i might like. Horribly tedious.
I am a crafter with a seasonal window for selling at shows and Zazzle is not reliable nor do they communicate well about when they might be able to fill orders.
I am sadly disappointed in the look of these cards, I understand that the creator embellished the card to make it look all glittering but I asked for a semi gloss finish to give it just a little shine and it honestly has a matte finish no shine at all and even the color is off online it shows a more lighter rose gold color and it's just dark pink. I am not happy at all with this purchase, I am a manager of a business and I wanted to try Zazzle.I guess I should have stayed with Vista print.I just wanted something of better quality. Just really disappointed in these business cards.
I designed my own business cards. I love the way they turned out & they arrived quickly. The design program was a little tricky to use. I had to use my own software to get the image just how I wanted it. I also didn't find the QR generator until after I made them. I used a different site to generate my QR code.
Very quick shipping, and I loved the end result! Thanks so much! So cute and easy
I'm happy with the business cards I ordered. There are a lot of items to use to market yourself or gifts. I see a couple of items I may order for the holidays
We cannot recommend this badge enough or working with Zazzle. Such an easy designing experience - great customer service - and super fast production and shipping! We will definitely be using Zazzle in the future for our badge needs! Thank you!
The card paper quality was poor. Paid extra for premium paper but was disappointed. Lettering and color quality was bad as well.
Very pleased with the quality of the shirts and the overall time to receive the product. Great experience.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Shubert,
I am so sorry to hear about the issues you have had with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann