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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quick and professional. Pics and quality turned out great! Everyone loves the invitation!
The shirts are perfect for the men I bought them for. It was so easy to purchase them online and delivery was pretty quick. Quality product.
This company completely dropped the ball on an order of funeral cards, they were printed, customer called to upgrade the shipping.Zazzle subsequently canceled the order on their own with no regard whatsoever for the customer. Cards were ready to ship on 10/ 2/ 23 the deceased was buried today 10/4 23. Good job people. I would not recommend these people for anything.
I love the designs and templates available on Zazzle. Everything was easy to understand. Very please with the cards I ordered. Will use Zazzle in future.
I was very pleased on the ease of locating what I wanted and the ordering process. The product came as promised. The only feedback that I had was the letters on the badge were a little smaller than I wanted but, other than that was pleased.
Process was easy to complete. A range of selection available
The product is nice, though not quite what I had expected.
So happy with how these invites turned out! The art is vibrant and the paper is high quality.
I wanted to know if there is a flaw in the badge I ordered. The top of the pass has a strip of white that was not shown in the mock up.
Hey Elizabeth,
We are so sorry to hear that this had happened to your Badge order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at [email protected], or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thanks,
Adam
Creating my husband's business cards was fun and easy. The price was very reasonable. We received his business cards sooner than expected and the results were incredible! I'll be ordering more products from Zazzle again soon!
The design Zazzle offered was beautiful and came in fast! We ordered it on Tuesday, September 26th and it was delivered on Saturday, September 30th. The on-site design software was easy to use and make edits with too!
Overpriced and poor quality business cards that look like someone made with poor quality paper
Hi Chad,
I am very sorry to hear you have had this experience with your Business Card order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
I can see that one of our agents have reached out to you via email to assist you with your order. If you can please reply direct to that email we will be happy to get this resolved for you.
Thank you,
Katie Ann
Product as described. Workmanship neat, crisp and on point with excellent detail. Fast shipping.
Great quality badges with awesome attention to detail. Fast delivery!
The plastic printed sign I received looks professional and will hold up even if it rains.
Sign was bent when we received it. Otherwise, great
Hi Rachel,
I am very sorry to hear that your Order arrived bent. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
I can see one of our agents have reached out to you via email. If you can please reply directly to the email and we will be happy to get this resolved for you as soon as possible.
Thank you,
Katie Ann
I found the perfect birthday party invitation. It was unique yet affordable. It arrived well before the date I expected. It was as shown on the website. This invitation really set the theme for my son's 9th birthday party. Highly recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Krystos,,
We are so sorry to hear that this had happened to your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at [email protected], or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thank you,
Katie Ann