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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was wonderful! The poster looked exactly how I designed it.
It was easy to order and super fast delivery. I will use again.
The mug was perfect not only for the holidays but my wife just brought home a baby Boxer that looks a lot like the dog on the mug.
I had a great experience my first time buying from Zazzle. I bought a picture blanket and two picture memorial pillows for a friend and she loved them. Thank you.
Great loved everything! I will always go to Zazzle for my card needs.
On time delivery. Good product. Easy to use. Will do again.
The cards turned out very nice for my mother's funeral. They came quickly as well.
I love the tools Zazzle provides. You can start with their ideas then add as much as little as you would like! I usually start on other sites and almost always end up on Zazzle. Just be sure to order well before you need it, because it may take a while to ship.
Entirely positive experience. Will use definitely use Zazzle again.
The invitations were more beautiful than expected. Shipped faster than expected.
This was a T-shirt that I was able to create using the keep calm logo. It came out beautifully. I've gotten a lot of compliments on my T-shirt. I wore it this week because it is national massage therapy awareness week.
Not much problems designing my labels, although the writing was smaller than I thought it would be.
My experience with this product has been nothing but great. Simple to edit and looks great when it gets delivered.
I need to give the BIGGEST shout out to the best customer service I've ever experienced. I ordered my Christmas cards during a super sale and must have forgotten to change the shipping address. My address from 6 years ago was filled in and my cards were delivered there. Without a moment of hesitation, the customer service rep reordered my prints for me (free of charge) and even expedited shipping. I didn't expect any of this when I called, I thought I'd pay for a reorder. Nope they took care of everything! I cannot even believe it and Zazzle has earned a lifetime customer here.
First time ordering with Zazzle and I am happy to say I will be ordering again. The price is good and I got it earlier then when it said it was going to be delivered.
The order came exactly how i wanted it and just on time to send out for my baby shower. Highly recommend!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members