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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The cards are lovely. Just what we were looking for
During wedding planning Zazzle is making invites and thank yous much more enjoyable!
Arrived super fast and came out beautiful. My guests loved then and will not stop talking about the desgin.
Placed an order for several IDs for my Fire Department. The order was printed and shipped that day. Arrived in less than a week.
I went online. I ordered my invitation. Within a couple of days they appeared and they are beautiful. They are on heavy card stock just what I wanted!
Great from start to finish. Quickly edited my existing business card. Submitted my order, quick fullment and delivery. Easy Peezee
Arrived as advertised...good condition, fast delivery
Perfect! It came so quickly, I appreciate it so much!
It was was great easy and fast didn't have any trouble at all
Thank you so much for the professional production of her birthday cards. She loves them. Fast shipping. No mistakes
My business cards came in great time and they were beautiful! I love them!
The website is very user friendly! My cards shipped after a day or two with a tracking number and I received them on time. The cards came exactly as described and I love them. This is my first time purchasing business cards and I would highly recommend. 10/10
Good but the website app was a little challenging to navigate and can be made to be easier to use and navigate
Thank you for the amazing work. I appreciated the quick response and delivery.
I love that you have all sorts of designs for anything and anyone. I was really happy with my shopping experience! Our wedding invitations even arrived early!
Was able to customize the product and it was received just as I expected and super fast too.
I love Snoopy. I was looking for a 1st birthday card for my grandson with Snoopy on it. Your site had one that I could personalize, and it came out amazing! It will be a keepsake for his baby book. I have gotten personalized ornaments from this site in the past, and I'm never disappointed!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

