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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I wasn't able to center my writing on the back of my card and thought you would make it look correctly centered on the card to make it look good but, now I have cards that look like I made them myself at home not professionally printed
I love it so much and was shocked at the amazing quality for such a great price. The ink works wonderful
We had fast delivery and everyone thinks they are nice and cute.
It was easy to design and order. Order got here much quicker than expected.
Created and memory board, and the board delivered was absolutely perfect! Grateful for how customizable these boards are as well! Plenty of options for the number of photos, mix of small as well as multiple large photos (rather than one large photo). In addition, the wording is 100% customizable. Truly turned out perfect and delivery was faster than estimated!
Order arrived earlier than expected and the quality was excellent!
Arrived quickly, beautifully made, high quality. Extremely satisfied!
The design came out perfectly! I ordered the custom frosted mug for my boyfriend and it came out just as shown online. The custom lettering looks embedded in the glass instead of a cheap sticker which looks so much more high end.
It was wonderful! The poster looked exactly how I designed it.
It was easy to order and super fast delivery. I will use again.
The mug was perfect not only for the holidays but my wife just brought home a baby Boxer that looks a lot like the dog on the mug.
I had a great experience my first time buying from Zazzle. I bought a picture blanket and two picture memorial pillows for a friend and she loved them. Thank you.
Great loved everything! I will always go to Zazzle for my card needs.
On time delivery. Good product. Easy to use. Will do again.
The cards turned out very nice for my mother's funeral. They came quickly as well.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

