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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Review
October 25, 2023

My bridesmaid proposal cards turned out amazing! I would definitely recommend this service to anyone and do this again!

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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I wasn't able to center my writing on the back of my card and thought you would make it look correctly centered on the card to make it look good but, now I have cards that look like I made them myself at home not professionally printed

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2023
Kentucky
1 review
0 helpful votes
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Amazing for small businesses
October 25, 2023

I love it so much and was shocked at the amazing quality for such a great price. The ink works wonderful

Date of experience: October 24, 2023
Ohio
1 review
0 helpful votes
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Postcards
October 25, 2023

Very easy website to use
Very quick delivery
Thank you!

Date of experience: October 24, 2023
Illinois
1 review
0 helpful votes
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Happy Customers!
October 25, 2023

We had fast delivery and everyone thinks they are nice and cute.

Date of experience: October 24, 2023
Utah
1 review
0 helpful votes
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Easy and Quick
October 25, 2023

It was easy to design and order. Order got here much quicker than expected.

Date of experience: October 24, 2023
Georgia
1 review
0 helpful votes
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Memory Board
October 25, 2023

Created and memory board, and the board delivered was absolutely perfect! Grateful for how customizable these boards are as well! Plenty of options for the number of photos, mix of small as well as multiple large photos (rather than one large photo). In addition, the wording is 100% customizable. Truly turned out perfect and delivery was faster than estimated!

Date of experience: October 24, 2023
New York
1 review
0 helpful votes
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Thank you cards
October 25, 2023

Order arrived earlier than expected and the quality was excellent!

Date of experience: October 24, 2023
Texas
1 review
0 helpful votes
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Wedding Invites
October 25, 2023

Arrived quickly, beautifully made, high quality. Extremely satisfied!

Date of experience: October 24, 2023
District of Columbia
1 review
0 helpful votes
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Just as pictured
October 25, 2023

The design came out perfectly! I ordered the custom frosted mug for my boyfriend and it came out just as shown online. The custom lettering looks embedded in the glass instead of a cheap sticker which looks so much more high end.

Date of experience: October 24, 2023
Arizona
2 reviews
0 helpful votes
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Easy!
October 25, 2023

Design process was quick and easy, ordering was straightforward, and beautiful items arrived quickly! 5 stars!

Date of experience: October 24, 2023
Pennsylvania
1 review
0 helpful votes
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A 40th birthday party poster.
October 25, 2023

It was wonderful! The poster looked exactly how I designed it.

Date of experience: October 24, 2023
Ohio
1 review
0 helpful votes
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Great
October 25, 2023

It was easy to order and super fast delivery. I will use again.

Date of experience: October 24, 2023
Indiana
1 review
0 helpful votes
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Mom's surprise
October 25, 2023

The mug was perfect not only for the holidays but my wife just brought home a baby Boxer that looks a lot like the dog on the mug.

Date of experience: October 24, 2023
Florida
1 review
0 helpful votes
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Great
October 25, 2023

Turned out well and was delivered fast. Very nice t shirt

Date of experience: October 24, 2023
New Mexico
1 review
0 helpful votes
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My experience was great.
October 25, 2023

I had a great experience my first time buying from Zazzle. I bought a picture blanket and two picture memorial pillows for a friend and she loved them. Thank you.

Date of experience: October 24, 2023
Florida
1 review
0 helpful votes
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Baby shower invitations
October 25, 2023

Everything went great. Got order my order before expected.

Date of experience: October 24, 2023
Texas
1 review
0 helpful votes
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Amazing as always
October 25, 2023

Great loved everything! I will always go to Zazzle for my card needs.

Date of experience: October 24, 2023
New York
1 review
0 helpful votes
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It was good.
October 25, 2023

On time delivery. Good product. Easy to use. Will do again.

Date of experience: October 24, 2023
Oregon
1 review
0 helpful votes
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Fast
October 24, 2023

The cards turned out very nice for my mother's funeral. They came quickly as well.

Date of experience: October 24, 2023