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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Arrived within the expected delivery. Lots of design options. Product was made from quality materials.
Have ordered a few items from this company. Have never been disappointed. This was a funny tee shirt for a fitting gift.
Easy to use web site that offers a number of templates and card designs
I ordered a t shirt. It came. It was a 50 character experience.
Shopping experience: 5/5
Price (it was on sale): 5/5
Quality (even though I paid extra for HD print): 4/5
I hate filling out these things but I know I'll get pestered to do a review so I'm doing it. Everything was fine!
The wedding invitations I designed and ordered were finished and delivered early. The cards were exactly as I order them.
A small issue had to do with the size of the font. My fiancé and my family's have some elderly members that will not be able to read the font because it was too small when printed.
The only true negative about the experience was the placement of my delivery, and that is the mail service not Zazzle.
Wonderful! Everything I personalized came quickly and just as pictured. Love it
The order was exactly what I expected and was delivered on time!
Glad my invitations came out the way I wanted them to
I am very happy with my experience ordering business cards through Zazzle. The whole process was easy. The cards turned out really great. I am very pleased with my cards and Zazzle as a whole. I highly recommend Zazzle.
Ordered wine themed invites for my birthday and they were perfect! Can't wait to send them out!
Found right size of Paris print. Was very authentic.
The product came packaged well and the stamp was as described!
The business cards I ordered were very artistically designed. I needed them quickly for an upcoming conference. With the additional postage fee, I received them within 48 hours! Thank you!
Perfectly done as expected. Highly recommend! Thank you
Picked a mini sayve the date for a graduation that will fit snug as a bug in our holiday cards this year. Quality and experience was just lovely!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

