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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I highly recommend Zazzle for their professional looking, quality personalized cards. The 'Thank You' cards came in only a few days after I placed the order. I did have a little trouble adding my personalized messages on the correct pages, but eventually found a card that I liked that worked well with my messages.
The website was easy to use. Shipping times were solid. Just cannot read the cards - nobody can - the font is super small. It's embarrassing to hand them out because people think they are charming but cannot read them.
Ordering was easy. Shipping was fast. Product was great. Price was right
Got my designed shirt
Ahead of schedule and it looks great
Great designs. Easy to order. Good price. Quick delivery.
Exactly what we wanted and it shipped super fast! Would definitely order from this site again!
They came fast and came out beautiful! Highly recommend!
Got them same week ordered. I think zazzle should make some updates in regards to moving info around on the invites so not to have any dead space. Print should be larger
The font and size are a bit small.
I had difficulty with adjusting the font and size.
I enjoyed going through all the shirts until I found the perfect one for a good friend, who is turning 60 years old. I received the shirt and speedy time. The shirt is nice quality, and the price was excellent.
Easy to order, very straightforward. Quality product.
The design of the sign exceeded my expectations... looked just as it did when I ordered online. The delivery was extremely prompt!
I love what I ordered and will be ordering in the future
It was easy to customize the card to be exactly what I wanted and it ended up coming out more perfect than I thought!
I was wondering why my order was late arriving, so I checked on its status only to discover it had been cancelled with ZERO notification or email from Zazzle (yes, I checked Spam and every possible folder). I thought Zazzle was a trustworthy company with good customer service, but I was wrong. When I contacted Zazzle, they stated they "apologized if" I didn't receive their initial email cancelling my order, implying they'd sent one. They NEVER sent one. It was disappointing that they couldn't just admit they'd dropped the ball and be sincere. I also discovered that even though they cancelled my order, they didn't "fully cancel" (their words) my order and return my funds until after I contacted them and complained. What in the world were they waiting for? Bottom line, be aware your order might be cancelled without any notification and your funds might not be returned to you unless you complain (or I guess dispute the charge with your credit card company). This was my first...and last...time ordering from Zazzle.
My order arrived on time and exactly as expected. I will order again.
**************784Canceled my order without any communication. Realized I still hadn't received my order and searched for order status on the website to find out.
Hello Jennifer,
I am so sorry to hear that your order could not be processed. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. A member from our Content Management Team will look further into this and get in touch with via e-mail with more details.
Thank you for your patience.
Best,
Clare
The invitations were great quality at an affordable price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
I am so sorry to hear that your order could not be processed. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. A member from our Content Management Team will look further into this and get in touch with via e-mail with more details.
Thank you for your patience.
Best,
Clare