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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Good! It was everything as I designed it to be cute! I have used this platform before and have been pleased with it and I will use it again thank you.
Everything was great! Everything got to my house super quick
I was very happy with the craftsmanship!
Glad to do business with them. Will come back.
Easy to edit theme and add photos. Beautiful design and easy to order.
I ordered 12 stickers with an image for a group of us to stick to our jackets for a local road race. It was easy to add text and the stickers came sooner than expected and look to be good quality.
My order came early and it was amazing, you did a wonderful job
Fast delivery as usual and they came out perfectly!
A perfect experience, highly recommend Zazzle for best pricing and quality.
This is my second order and I love it. I will be back later for additional products
Words cannot express how much I loved our prayer cards for our wedding day! The quality is simply amazing and they feel so luxurious. The size is perfect too - just right to give to all of our guests. Not only are they a beautiful keepsake, but they also serve as a reminder of the significance of our union and the power of prayer. Thank you for making our special day even more memorable.
Very specific and detailed, perfect size and quality
Arrived fast & exactly what I wanted
Love my shirt! I will use zazzle next time!
Fast Delivery of quality business cards. Would recommend in the future.
Product is as described! Reasonable prices and quick shipping!
I ordered a seating chart for our upcoming wedding and it was delivered so quickly! It came out exactly like it appears online and it was affordable. I will continue to use Zazzle for all our events.
Ease of ordering. Product exactly as prescribed. Delivered earlier than expected which was also a plus.
Easy shopping and ordering experience. Product order looks just like what was pictured.
Satisfied with everything!shipping was good didn't take long at all
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Sofia,
I am so sorry to hear that your cards had a printing issue and that the material was not great. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann