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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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What a great service! I love the quality of the shirt! It turned out exactly the way I wanted. I love the communication thought out the whole process of making the shirt all the way through confirming delivery.
I received the mug in great condition as expected. It was completely intact. The item was what I expected exactly.
The t-shirt is of good quality and the delivery was done with no surprises. Very happy.
Great! Looking forward to the display! Great design.
I, foolishly, ordered double the labels I normally want for Christmas because they were 50% off. The print used for my address on the labels was so weak I couldn't read it right up close to my face. After receiving them and deciding to ship them back I looked up their policy and there is no return on orders 40% off or more. If I had known that a discount meant watered down ink I would not have purchased any labels. Unfortunately, I doubled my order. Now, I have to purchase small labels elsewhere to cover the poor print job on these labels to still be able to use the rest of the Xmas theme of the original labels. It's really hard for me to comprehend that a company would not check the quality of their work before shipping them out.
Great quality, we're so excited to gift this art to our son!
I'm not thrilled with the quality of the fabric. Since we are all only wearing it for a one time cruise day, it will suffice.
I ordered Christmas party invitations a bit late and got them rushed. All went well and got them on time
Excellent service on line order and delivery was about a week.
The sweatshirt came out perfect. I didn't have time to do it myself. I hope it remain in good shape after washing
Excellent product and will order again. Very quick turns around service.
Everything was excellent from website to delivery!
Quality was OK, but could be a little better for the price.
Quality was great and sizing was accurate. Very happy with purchase
That's really it haha. Came in the mailbox so i was worried someone stole it, but that was my bad. There was a hole in the package but that can be due to the shipping service. But other than that everything was good!
When I ordered the cards they looked good on the website but when they came in it was had to read because of the shading.
I love getting custom items from zazzle! It's the only custom product site I've ever found that let's you actually edit the customizations completely to your liking! No limits!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

