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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The selection of fabrics was ample. The fabric colors as shown on the Internet were true. The quality was excellent. And the pillows arrived in a short period of time and on schedule. Thank you Zazzle!
Easy to use site was delivered fast and with care
Great Xmas or b day gifts
Haven't seen the product yet (sent directly to recipient) but very happy with ease of design, price and quick delivery!
I love the options to customize the colors and backgrounds of items. I loved the mug design but not the blah white background, so I changed it to blue. It's perfect!
Excellent quality hoodie and screen printing will definitely be ordering custom gifts again from zazzle
Labels came as expected but definitely didn't realize I was ordering 8 packs of 6 vs 8 total labels - would make this more clear.
Attractive clock, fair price, would recommend. Looks good in our home...,...
Order was prompt and on time. L was notified every step of the way.
So many charming designs to choose from. Fast delivery, high quality labels that are thick and do t tear when you peel them off the wax backing. Thanks so much.
Zazzle offers beautiful christmas/thank you cards. Its platform empowers creativity, letting users design their items. While quality varies, its vast selection and personalization options make it a go-to for unique gifts and self-expression
I ordered the most beautiful banners for my business. We used them for the Christmas parade and received a lot of compliments. The colors were crisp and I loved them. Thank you Zazzle.
Very cute return address lable for "'we've moved" however - the print is way to small. I was very disappointed. I felt I over paid for what I got.
This item is a repeat order for me. I love the design and color quality is very good.
Great product and excellent customer service! Thanks zazzle!
Easy, great customer service. Just not what I expected w the actual purchase
My shirt looks fantastic. Only problem I had was it sent the shirt I design 1st versus the changes I made to it. For the most part it came on time and I have something to wear to my daughter's party. I do recommend this site and will use it again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello,
I am so sorry to hear about the print size on your labels. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare