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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The boarding pass invite looked really good ani I'm super excited to see them out for my best friends bridal shower
Great experience! I received my order very quickly
Everything well and was straightforward. I had no issues
Fast shipping and the order was accurate. Easy to do and use! Good experience.
Happy about finding my coffee cup! Will shop there again! Thanks!👌
Everything was awesome. The designing of the card and whole process was very easy.
I picked my design and it was mailed to me on time.
I was very happy with how easy it was to design my item, the quality of the item, and the shipping time. The cost was also reasonable. I will definitely use Zazzle again in the future.
Love the digital download option, especially the option to edit the invitation after the order was placed.
Delivered as shown on time. Thank you!
All done with this crap
Logo was a little off center and some cards were damaged. Other than that, great cards. Crisp and sharp details and colors
The process was easy, the cards were as displayed online, and delivery was prompt.
I love it, and I'm sure the guests at our family reunion will enjoy it too!
Item was just what I wanted, I can't wait to give it to my husband
Everything came as expected and sooner than expected!
I ordered fast delivery! The order and fast delivery were all done perfectly with update emails throughout the process! Thanks!
I ordered bridal shower invitations and I was shorted by 3 invited and shorted 4 envelopes which they did resend. So I reordered the 3 and two are a different color and the envelopes do not seal after licking them. I had already ordered the wedding invitations so too late to cancel they arrived the same time they are suppose to be black and white well 8 of them have yellow ink on them. Customer service is good but product is not so good. Make sure you count your order and check all the invitations for color splotches
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patricia,
I am so sorry to hear about the disappointment with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare