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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I had great fun designing invitations to my specific needs. They turned out beautifully with amazing quality and clarity.
I had been shopping several sites not finding exactly what I needed. I will definitely be using Zazzle again in the future.
Designing my business cards was easy with tons of options. They came in good time and I'm very happy with the way they turned out
This gift made my friends day and was so special to just her, so glad I found what I dreamt up in my head here!
I received my order on a timely matter. It was exactly what I ordered.
Everything went smoothly. I loved the holy cards I made for my son's wedding.
I will certainly recommend this product & company.and that I received it in the mail before the estimated date, was a plus. Thank you
Great ideas, products look amazing & quick shipping. I recommend Zazzle!
Ordered wedding invites, website easy to use. Quality of invites were great. Only other feedback, no where did it say we had to pay once the courier dropped our package off. It was only $20 but this was not shared with us during the order process.
From the options available, the ease of customizing to placing the order, it was a smooth process and priced so perfectly. The artist who created the invitation really created the best look for our historic Rainbow Row here in Charleston, SC.
Order badges for our kids and teachers for our homeschool group and they came and fast and look so clean.
The creation, approval, and shipment process were simple and easy to use. We love our new teacher badges!
Ordered Wedding invites and they turned out perfect! Great price, easy to order, and delivered quickly!
The invitations are super cute and arrived very fast!
I ordered invites for a bridal shower, and I had many options to choose from. Mine also came with envelopes which made things easy.
I got some business and thank you cards for my new brand and I got my order 2 days before the expected delivery date and the design appeared just as I wanted it.
These invites are perfect! Reasonably priced and absolutely adorable. I'm so excited to send them out for my son's first birthday!
Fast and as picture, no issues liked the product, will recommend
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi April,
I'm very sorry you were having trouble making corrections to your design. I will be reaching out to you shortly via email to look into this matter, and provide you with further assistance. I look forward to hearing from you.
Kind regards,
Craig