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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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No issues, super easy to use, fast turn around time
My wife is a size 4-6, that's for real, she's a 30-year Jazzercise instructor, we ordered a large for her and a 2xx large for a friend. Both shirts are much smaller than the stated size, she's not sure she can even wear the shirt. That's too bad, because it's a high-quality product.
The card I ordered for my parents 65th anniversary was absolutely beautiful. It was more than I was expecting. Absolutely perfect
Easy to design, lots of choices and suggestions. Delivered very quickly. Paper quality was better than expected.
The invitations were very easy to order. My husband and I were able to type in our info and see how it will look when it's done!
Our invitations are just absolutely beautiful! Exactly what they look like online. Couldn't be happier!
I order a print of Lavender and it was personalized. It is absolutely beautiful and the service was good.
I got exactly what I ordered and I'm more than satisfied😊
The welcome sign is exactly as I ordered and it came out beautiful! Fast turn around too! I would highly recommend Sitejabber!
😄👍 it was good. Only thing is I chose the wrong color but not your fault, that was mine!
Excellent service and great art work and lettering for the cards
The options are very nice, but customizing the design is difficult. I ended up having to create several versions in my cart and then delete the ones I didn't like. Overall great print clarity and design options.
I love my badge. I will be ordering from you all again and look just like it was when it was created. Thank you Zazzle.
It was a great experience and the sight was easy to use!
I ordered some headbands and wrist bands for my granddaughters! They came back in about a week. The girls loved them!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

