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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
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Phenomenal
April 7, 2024

The texture and design of the cards are perfect for my wedding.

Date of experience: March 27, 2024
Florida
2 reviews
0 helpful votes
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Coffee cup
April 6, 2024

Very nice experience. Good product……….
And fast delivery. Thank you

Date of experience: March 27, 2024
Connecticut
1 review
0 helpful votes
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It went great!
April 6, 2024

It was smooth and professional. Thank you for doing a good job.

Date of experience: March 27, 2024
Connecticut
1 review
0 helpful votes
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Great quality
April 6, 2024

Very impressed with the quality of the business cards, and the ease of designing and ordering them. Plenty of sample templates to choose from for design ideas and shipping was prompt and on schedule as promised.

Date of experience: March 27, 2024
Kentucky
1 review
0 helpful votes
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Wedding reception invitations
April 6, 2024

I ordered 75 postcard style reception invites and they came exactly as I had hope. Delivery time was very prompt as well. The price wasn't too bad either so I would use Zazzle again. Thank you!

Date of experience: March 27, 2024
Tennessee
1 review
0 helpful votes
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My cards are elegant!
April 6, 2024

All the cards were beautiful and there was a large variety to choose from. Which made it hard to decide. The red color with silver flakes caught my eyes. It looked as though diamonds were falling on beautiful red drapes. With my initial M in black, and my first name spell out in a white script against the initial. It was a short turnaround from my ordering and receiving my package. I will reorder, if needed. Extremely Happy & pleased with the end result. Love them. Thank you!,

Date of experience: March 26, 2024
Australia
1 review
0 helpful votes
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Excellent
April 6, 2024

👍👍 excellent. Very good service. I received my parcel on time.

Date of experience: March 26, 2024
North Carolina
1 review
0 helpful votes
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Great quality fast shipping
April 6, 2024

My invitations were beautiful well made and well printed. The quality is good especially for the price I did have 50 percent off. The shipping was fast for a custom order and overall I am happy and will use again for any future needs

Date of experience: March 26, 2024
Maryland
1 review
0 helpful votes
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Toni Reviee
April 6, 2024

Totally happy with purchase, will definitely order again

Date of experience: March 26, 2024
Massachusetts
2 reviews
0 helpful votes
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Just What I Was Looking For
April 6, 2024

As soon as I seen the butterflies border I knew this was what my Mom would want. She loved butterflies and it was just perfect and so her.
Amazing fast service and so very pleased with my order.

Date of experience: March 26, 2024
Arizona
1 review
0 helpful votes
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Unhappy with the Cards
April 6, 2024

Because the Letters are to small und the colors of the letters are
Almost not visible i have no use for the Cards
Can i return them for a full refund
Thank you

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Klaus,

I'm really sorry to hear about the lettering and card issues with your recently placed card order, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Illinois
1 review
0 helpful votes
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They are amazing
April 6, 2024

So fast, super cool. It's the second time I buy a Zazzle cards and I will repeat for sure

Date of experience: March 26, 2024
Missouri
1 review
0 helpful votes
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Exactly what I wanted
April 5, 2024

Good quality- exactly what I wanted. Good price. Arrived in a decent amount of time. I'm satisfied with size and quality of the buttons.

Date of experience: March 26, 2024
Georgia
1 review
0 helpful votes
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We customized our thank you cards for our wedding through Zazzle. It was such a seamless and easy process! The pictures on the card transfered beautifully and look so professional.

Date of experience: March 26, 2024
Pennsylvania
1 review
0 helpful votes
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Bridal Shower Invites
April 5, 2024

Great quality, Tons of choices for templates and they arrived so quick

Date of experience: March 26, 2024
Tennessee
1 review
0 helpful votes
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It was a super easy process!
April 5, 2024

There were several options where all I had to do was type in my info! Super easy!

Date of experience: March 26, 2024
Tennessee
1 review
0 helpful votes
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Badge
April 5, 2024

My experience was very positive. Once i ordered the badge, it came very fast.

Date of experience: March 26, 2024
Texas
1 review
0 helpful votes
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Met my expectations 100%
April 5, 2024

Great turn around time to receive my order. Loved the colors. Totally met my expectations.

Date of experience: March 26, 2024
Texas
1 review
0 helpful votes
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Great serevice
April 5, 2024

My experience was great. I received my order in a timely manner.

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Fast and cute
April 5, 2024

Customizing these cards was super easy and the designs were so cute. The prices were great and delivery was quick!

Date of experience: March 26, 2024