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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The texture and design of the cards are perfect for my wedding.
Very nice experience. Good product……….
And fast delivery. Thank you
Very impressed with the quality of the business cards, and the ease of designing and ordering them. Plenty of sample templates to choose from for design ideas and shipping was prompt and on schedule as promised.
I ordered 75 postcard style reception invites and they came exactly as I had hope. Delivery time was very prompt as well. The price wasn't too bad either so I would use Zazzle again. Thank you!
All the cards were beautiful and there was a large variety to choose from. Which made it hard to decide. The red color with silver flakes caught my eyes. It looked as though diamonds were falling on beautiful red drapes. With my initial M in black, and my first name spell out in a white script against the initial. It was a short turnaround from my ordering and receiving my package. I will reorder, if needed. Extremely Happy & pleased with the end result. Love them. Thank you!,
👍👍 excellent. Very good service. I received my parcel on time.
My invitations were beautiful well made and well printed. The quality is good especially for the price I did have 50 percent off. The shipping was fast for a custom order and overall I am happy and will use again for any future needs
As soon as I seen the butterflies border I knew this was what my Mom would want. She loved butterflies and it was just perfect and so her.
Amazing fast service and so very pleased with my order.
Because the Letters are to small und the colors of the letters are
Almost not visible i have no use for the Cards
Can i return them for a full refund
Thank you
So fast, super cool. It's the second time I buy a Zazzle cards and I will repeat for sure
Good quality- exactly what I wanted. Good price. Arrived in a decent amount of time. I'm satisfied with size and quality of the buttons.
We customized our thank you cards for our wedding through Zazzle. It was such a seamless and easy process! The pictures on the card transfered beautifully and look so professional.
Great quality, Tons of choices for templates and they arrived so quick
There were several options where all I had to do was type in my info! Super easy!
My experience was very positive. Once i ordered the badge, it came very fast.
Great turn around time to receive my order. Loved the colors. Totally met my expectations.
Customizing these cards was super easy and the designs were so cute. The prices were great and delivery was quick!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Klaus,
I'm really sorry to hear about the lettering and card issues with your recently placed card order, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan