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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Baby Shower Sign
April 15, 2024

Beautiful and sturdy, customized sign. Can't wait to display it at my daughter's baby shower!

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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My order was spectacular and came in a very timely manner

Date of experience: April 5, 2024
Missouri
1 review
0 helpful votes
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ID Badges
April 15, 2024

The ID badges I ordered look great! I will be ordering more soon. Shipping was fast as well. Quality!

Date of experience: April 5, 2024
Colorado
1 review
0 helpful votes
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Beautiful business cards
April 15, 2024

Great site to do original cards. I had a few problems. I would have liked my name darker so it showed better on background and my title larger. Barely visible. But the beach scene is pretty and I will reorder with a few tweaks.

Date of experience: April 5, 2024
Pennsylvania
1 review
0 helpful votes
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Delayed shipping $$$
April 15, 2024

Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Kathleen,

I'm really sorry to hear about the shipping delays which you've experienced, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Georgia
1 review
0 helpful votes
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Great websity
April 5, 2024

I design and update my business cards on Zazzle when I need to. They do a great job of printing and it's easy to design the cards.

Date of experience: April 5, 2024
Michigan
1 review
0 helpful votes
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Great product
April 5, 2024

The business cards are beautiful! The design is just what I was looking for.

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
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Quality Work
April 15, 2024

My items look as they did on the screen when customized. Would definitely order again.

Date of experience: April 5, 2024
West Virginia
1 review
0 helpful votes
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Perfect!
April 15, 2024

Ordered bridal shower invitations for my daughter's shower and they are so pretty! Love the tear off recipe card as well as how it folds into its own envelope! Brilliant!

Date of experience: April 5, 2024
New Jersey
1 review
0 helpful votes
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Amazing
April 15, 2024

I truly love the poster sign it's so beautiful and exactly how I visualize it.

Date of experience: April 5, 2024
New Mexico
1 review
0 helpful votes
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Expecting my first grandchild!
April 5, 2024

It's a boy! The poster I ordered for my son and daughter-in-law's baby shower is beautiful. Totally what I expected when I placed the order.

Date of experience: April 5, 2024
Alabama
1 review
0 helpful votes
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Grad Invitations
April 15, 2024

Great customer service. Got my invitations earlier than expected.

Date of experience: April 5, 2024
Alabama
1 review
0 helpful votes
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Baby shower invitations
April 15, 2024

The were so easy to edit to my liking and came exactly the way they were showed on the website

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
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Save the Dates
April 15, 2024

We ordered our save the dates from Zazzle and it was a great experience! We got to pick a layout, customize it however we needed to, and after we ordered them we got them a week later!

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Baby shower
April 5, 2024

Baby shower invitations were so cute! Arrived on time and nice quality!

Date of experience: April 5, 2024
Maryland
1 review
0 helpful votes
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As expected
April 15, 2024

I wasn't sure about the quality of the images I picked for the poster, but it turned out as expected (as shown on the screen).

Date of experience: April 5, 2024
Maryland
1 review
0 helpful votes
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Loved it. Looks great
April 15, 2024

Very pleasant. Order came fast. It looks just like the picture online

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Just Beautiful
April 15, 2024

My niece's invitations came out beautifully 😍. We fell in love when they arrived.

Date of experience: April 5, 2024
Indiana
1 review
0 helpful votes
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Graduation
April 15, 2024

Ordered for my son's graduation party. They looked AMAZING and half the cost of some of the other sites!

Date of experience: April 5, 2024
Tennessee
1 review
0 helpful votes
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Autism buttons
April 15, 2024

I really like the buttons I ordered. The only downsize is the color of the font makes it kind of in hard to read.

Date of experience: April 5, 2024