Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Share Review
Report Review

Everything came as pictured. Definitely worth the money.

Date of experience: April 5, 2024
California
1 review
0 helpful votes
Follow Isabella Y.
Unfollow Isabella Y.
Share Review
Report Review

Satisfactory!
April 15, 2024

My cards came out exactly how I wanted them and they're great quality

Date of experience: April 5, 2024
Hawaii
1 review
0 helpful votes
Follow Desiree G.
Unfollow Desiree G.
Share Review
Report Review

We liked the flexibility to make changes to the design of the templates.

Date of experience: April 5, 2024
California
1 review
0 helpful votes
Follow Veronica S.
Unfollow Veronica S.
Share Review
Report Review

Sweet 16
April 15, 2024

Invitations are of great quality, they came out beautiful and arrived sooner than expected! Thank you so much!

Date of experience: April 5, 2024
California
1 review
0 helpful votes
Follow Naz Y.
Unfollow Naz Y.
Share Review
Report Review

Love it
April 15, 2024

I love how easy this site is for both electronic and hard copy invitations

Date of experience: April 4, 2024
California
1 review
0 helpful votes
Follow Kristin Z.
Unfollow Kristin Z.
Share Review
Report Review

Came out beautiful
April 15, 2024

I loved the seating chart cards I made they came up perfect and arrived in a very timely manner

Date of experience: April 4, 2024
California
1 review
0 helpful votes
Follow Denise P.
Unfollow Denise P.
Share Review
Report Review

Great
April 15, 2024

Easy to customize fast delivery. A lot of different products

Date of experience: April 4, 2024
Minnesota
1 review
0 helpful votes
Follow Mikaela V.
Unfollow Mikaela V.
Share Review
Report Review

A little blurry
April 15, 2024

Paper is super thin and little blurry. It's okay for the reasonable price. Still love it!

Date of experience: April 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Danielle I.
Unfollow Danielle I.
Share Review
Report Review

Perfect
April 15, 2024

My daughter has a therapy dog and wanted cards to hand out. They turned out great and are good quality.

Date of experience: April 4, 2024
Washington
1 review
0 helpful votes
Follow Carrie Q.
Unfollow Carrie Q.
Share Review
Report Review

Graduation announcements
April 14, 2024

Easy to personalize, best quality and fast shipping! Highly recommend

Date of experience: April 4, 2024
Florida
1 review
0 helpful votes
Follow Wendell U.
Unfollow Wendell U.
Share Review
Report Review

Impressed
April 14, 2024

Professional and quick process. Delivery time was excellent.

Date of experience: April 4, 2024
Iowa
1 review
0 helpful votes
Follow Molly J.
Unfollow Molly J.
Share Review
Report Review

It was a very good experience and would definitely come back again.

Date of experience: April 4, 2024
Illinois
1 review
0 helpful votes
Follow Joanna P.
Unfollow Joanna P.
Share Review
Report Review

I loved it!The only thing I didn't like is not having enough envelopes.

Date of experience: April 4, 2024
Pennsylvania
1 review
0 helpful votes
Follow Virgil H.
Unfollow Virgil H.
Share Review
Report Review

Easy use
April 14, 2024

The user interface for uploading and cropping images to put on the shirt felt very intuitive, and then the delivery was even faster than expected which was appreciated.
The texture and appearance of the print on said shirt is pleasing.

Date of experience: April 4, 2024
Michigan
1 review
0 helpful votes
Follow Frank Z.
Unfollow Frank Z.
Share Review
Report Review

Always good experience
April 14, 2024

They do a nice job, professional looking products and production. You know what you're going to get when you use them.

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
Follow Devon R.
Unfollow Devon R.
Share Review
Report Review

Perfect
April 10, 2024

Cards came out just as pictured online. Great work!

Date of experience: March 31, 2024
Maryland
1 review
0 helpful votes
Follow Justeen P.
Unfollow Justeen P.
Share Review
Report Review

So impressed!
April 8, 2024

Beautiful card and just as described thank you very much

Date of experience: March 29, 2024
North Carolina
1 review
0 helpful votes
Follow Bre'Osha V.
Unfollow Bre'Osha V.
Share Review
Report Review

Wedding Photos
April 8, 2024

My wedding photos on this card turned out great! I wasn't expecting the vibrant colors. This was a beautiful postcard. Thank you so much! God bless you! 🙌🏾

Date of experience: March 29, 2024
California
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Great product!
April 8, 2024

I love my badge! It's definitely what I ordered. :)

Date of experience: March 29, 2024
Massachusetts
2 reviews
0 helpful votes
Follow Lyle O.
Unfollow Lyle O.
Share Review
Report Review

Good experience
April 8, 2024

I'm happy with the ease of shopping, the speed of delivery, and the buttons were just as advertised.

Date of experience: March 29, 2024