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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Was easy to customize. Price was reasonable. Cards were beautiful! Very happy with my order and will be using this service again
My product came rather quickly, great quality, and fits perfectly.
Great design tools with lots of choices. I have used Zazzle several times.
I think I received my customized stamp order within 2 days of ordering? That is amazing. Very happy!
My team loved them! We may order again for future needs.
Beautiful and sturdy, customized sign. Can't wait to display it at my daughter's baby shower!
My order was spectacular and came in a very timely manner
The ID badges I ordered look great! I will be ordering more soon. Shipping was fast as well. Quality!
Great site to do original cards. I had a few problems. I would have liked my name darker so it showed better on background and my title larger. Barely visible. But the beach scene is pretty and I will reorder with a few tweaks.
Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
I design and update my business cards on Zazzle when I need to. They do a great job of printing and it's easy to design the cards.
The business cards are beautiful! The design is just what I was looking for.
My items look as they did on the screen when customized. Would definitely order again.
Ordered bridal shower invitations for my daughter's shower and they are so pretty! Love the tear off recipe card as well as how it folds into its own envelope! Brilliant!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Kathleen,
I'm really sorry to hear about the shipping delays which you've experienced, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan