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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Best
April 19, 2024

Very fast but I made a mistake in the size of the badge, we wanted it bigger

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Zazzle S. Zazzle Rep
over a year old

Hi John,

I'm really sorry to hear about the sizing issues with your badge, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

California
1 review
0 helpful votes
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Blurry, unfortunately
April 18, 2024

I'm not a graphics expert, but I tried to create a file that would print cleanly. Unfortunately, it was blurry, especially in the areas using a specific color. I love that this is a thing, but need the quality to be worthy, too.

Date of experience: April 8, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Ann,
I'm sorry to hear that your T-shirt did not meet your expectations.
I will reach out to your shortly via email to assist with this order, and provide you with a suitable resolution.
I look forward to hearing from you.
Kind regards,
Craig

West Virginia
1 review
0 helpful votes
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High School Reunion T Shirt
April 18, 2024

Great t shirt for my event. Graphic submitted matched short print.

Date of experience: April 8, 2024
Missouri
1 review
0 helpful votes
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The material was of good quality
The print is really good
The shirt was small to be X-large woman (it is a bit snug on her, but she still loves it)
I will think twice on how to size a shirt, and I did look on the size chart, but it still seems small for a woman, more like a Jr. Or teen size shirt

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Great!
April 18, 2024

The design and ordering experience was seamless. I loved the products and they are durable, well made, and perfect for what we needed. They also shipped in a timely manner.

Date of experience: April 8, 2024
Michigan
1 review
0 helpful votes
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Everything I had hoped for
April 18, 2024

I ordered the 6" stickers and the colors were as vibrant as I had expected.
They were perfect for what I needed for our group project.
Fast shipping made the experience even better.

Date of experience: April 8, 2024
New Mexico
2 reviews
0 helpful votes
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Easy shopping, quick delivery.
April 18, 2024

It was quick and easy. The only problem is picking one. There are so many great options

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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LOVE THIS SHIRT - Day of The Dead Beautiful Mermaid Girl - GREAT Colors!
A little big for me, A size Smaller is too small! I will KEEP It!
And wear it! Happy with my purchase!

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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Awsome
April 7, 2024

Very user friendly and easy to manipulate, will use again

Date of experience: April 7, 2024
Minnesota
1 review
0 helpful votes
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Labels were perfect
April 7, 2024

The labels I ordered were perfect. The app automatically chose my credit card billing address as shipping address. It was my business address but I work remotely. I wanted to change it but could not. I would have had to cancel the order and start over. I went to my business to pick them up, only a slight inconvenience, I was a bit dumbfounded there was no easier way to change the ship to address than cancelling and reordering.

Date of experience: April 7, 2024
Massachusetts
1 review
0 helpful votes
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Custom Stamp
April 7, 2024

Super easy to create a custom stamp for my small business marketing. Delivery was really quick and the stamp looks great.

Date of experience: April 7, 2024
South Carolina
1 review
0 helpful votes
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Keep coming back!
April 7, 2024

I love working with Zazzle and have never been disappointed in any of my orders. They always come quickly too!

Date of experience: April 7, 2024
Texas
1 review
0 helpful votes
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Good quality, fast shipping
April 17, 2024

I'm very pleased with my order. I've ordered several times before, and will continue to order

Date of experience: April 6, 2024
Arizona
1 review
0 helpful votes
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Good looking cards
April 15, 2024

Once again good looking cards, not my first order nor my last

Date of experience: April 5, 2024
Kentucky
2 reviews
0 helpful votes
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10 Out Of 10 Will Shop Again
April 15, 2024

Highly satisfied with the print & quality of our business cards!

Date of experience: April 5, 2024
Tennessee
2 reviews
0 helpful votes
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10 Out Of 10 Will Shop Again
April 5, 2024

Highly satisfied with the print & quality of our business cards!

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Quick and prompt
April 5, 2024

Stickers came quickly and are of great quality that for the fast sing speedy service will order again from this vendor

Date of experience: April 5, 2024
Virginia
1 review
0 helpful votes
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Easy and quick
April 15, 2024

Ordering these invitations was simple and the delivery was actually ahead of estimated delivery date

Date of experience: April 5, 2024
Minnesota
1 review
0 helpful votes
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Orders were easy to design, they came quickly and were exactly as I ordered them.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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My order met all my expectations. I received my order quickly and it was exactly what I wanted.

Date of experience: April 5, 2024