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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I'm not a graphics expert, but I tried to create a file that would print cleanly. Unfortunately, it was blurry, especially in the areas using a specific color. I love that this is a thing, but need the quality to be worthy, too.
Hi Ann,
I'm sorry to hear that your T-shirt did not meet your expectations.
I will reach out to your shortly via email to assist with this order, and provide you with a suitable resolution.
I look forward to hearing from you.
Kind regards,
Craig
Great t shirt for my event. Graphic submitted matched short print.
The material was of good quality
The print is really good
The shirt was small to be X-large woman (it is a bit snug on her, but she still loves it)
I will think twice on how to size a shirt, and I did look on the size chart, but it still seems small for a woman, more like a Jr. Or teen size shirt
The design and ordering experience was seamless. I loved the products and they are durable, well made, and perfect for what we needed. They also shipped in a timely manner.
I ordered the 6" stickers and the colors were as vibrant as I had expected.
They were perfect for what I needed for our group project.
Fast shipping made the experience even better.
It was quick and easy. The only problem is picking one. There are so many great options
LOVE THIS SHIRT - Day of The Dead Beautiful Mermaid Girl - GREAT Colors!
A little big for me, A size Smaller is too small! I will KEEP It!
And wear it! Happy with my purchase!
The labels I ordered were perfect. The app automatically chose my credit card billing address as shipping address. It was my business address but I work remotely. I wanted to change it but could not. I would have had to cancel the order and start over. I went to my business to pick them up, only a slight inconvenience, I was a bit dumbfounded there was no easier way to change the ship to address than cancelling and reordering.
Super easy to create a custom stamp for my small business marketing. Delivery was really quick and the stamp looks great.
I love working with Zazzle and have never been disappointed in any of my orders. They always come quickly too!
I'm very pleased with my order. I've ordered several times before, and will continue to order
Once again good looking cards, not my first order nor my last
Highly satisfied with the print & quality of our business cards!
Highly satisfied with the print & quality of our business cards!
Stickers came quickly and are of great quality that for the fast sing speedy service will order again from this vendor
Ordering these invitations was simple and the delivery was actually ahead of estimated delivery date
Orders were easy to design, they came quickly and were exactly as I ordered them.
My order met all my expectations. I received my order quickly and it was exactly what I wanted.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi John,
I'm really sorry to hear about the sizing issues with your badge, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan