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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I enjoy that there are so many options to choose from and personalization is easy to manage.
I loved the designs available. Many wonderful possibilities!
Ordered cards. Delivered on time. Love the feel of the cards. Thanks Zazzle. You are Zazzeling away!
Great experience!
We wanted something simple and elegant for our announcement and party napkins….Zazzle did not disappoint! We received our order very quickly. Both are very beautiful! Highly recommend!
I ordered a custom t-shirt that was lettered front and back as a gag gift for a friend. I did have a little difficulty figuring out how to do both however. Regardless, the shirt arrived quickly and was a hit!
Postcards on matte stock are even more beautiful than I expected.
The items I ordered were exactly what I expected and arrived sooner than expected.
I spent months looking for just the right invites for my fiancé and I's wedding and budget was of course in the forefront of my mind. Most of the invites I looked at just didn't seem right, ya know? Late one night, I was browsing Zazzle and came across these and they were perfect. I bought them right then and there.
I designed the card online, got exactly what I wanted on it, the invites were slightly more expensive than I would have liked but I paid for expedited shipping and I got them when I needed them. They were packaged securely and look great!
Fast shipping, off the wall design choices, not iron on cheap shirts!
This business was great with the variety of options, and our order arrived a lot sooner than zazzle had estimated which was wonderful!
I have been ordering from Zazzle, for about two years, and they are the best!
Easy to do with the variety if templates and had the order in a week
I don't remember seeing the currency when placed my order so it was more expensive than I would have committed to had I known.
Very easy to create. Colors on card are vibrant. Very simple system. Will definitely use again and share my experience.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Drew,
I apologize for any inconvenience or disappointment caused by our multi-domain marketplace. I will be reaching out to you shortly by email to assist you further with this order.
I look forward to assisting you.
Kind regards,
Craig