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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was happy with how easy the website was to figure out and when the product arrived I was very pleased with it!
This was my first time using Zazzle and I could not be more pleased with my experience. There are many designs to choose from with personal customizations available. All my items were delivered really quickly and turned out beautifully! I would highly recommend using Zazzle!
This was my first time using Zazzle and I could not be more pleased with my experience. There are many designs to choose from with personal customizations available. All my items were delivered really quickly and turned out beautifully! I would highly recommend using Zazzle!
Great selection and speedy service! I have used Zazzle for multiple cards and I am always happy!
I liked the invitations but didn't like zazzle putting marketing on the envelopes very dssapointed.
Very good work on my design I actually drew this on a piece of paper on a Halloween night and I took a picture of it with my phone and I edited it on my phone it took me a very long time for me to make this look how I wanted it to look and I find it very interesting that from what I drew can also be printed the same exact way I drew it can be printed detail by detail as well I'm very happy and excited with my design thank you guys so much for letting me put my design that I have drew and spent my time adding very high quality details on your products really made me very excited to add my creations to 🙏🏼
I was very happy with the Graduation announcement that I ordered
Zazzle made it super easy to get my custom designed wedding map I made printed onto a wedding sign. Every other vendor asked about "bleed" and wanted different spacing but Zazzle made it happy with no questions asked! Came super fast too.
The invitations I ordered for a baby shower from Zazzle turned out beautiful! They are high quality and the time from order to delivery was so fast!
Baby invitation Came on time and exactly what was ordered and designed.
I ordered 30th Class Reunion invites a d they were perfect! They matched our school colors, orange and black, perfectly! Highly recommend!
The T-shirts look terrific! Great quality! Fast service! I would recommend you to anyone.
Someone else did the set up for me. Order was processed and delivered pretty quickly. I will use again
Loved how many photos we could add to the mug. It let us add so many of our favorites. The quality of the photos printed on the mug were amazing
Site was easy to use. Only issue is there is a crease across the bottom corner
Wonderful! Great quality easy to customize my invitations. There are many options to choose from
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Debbie,
I'm sorry to hear that you were not completely satisfied with your invitations order. I have now reached out to you by email to provide you with a suitable resolution.
Feel free to respond to my email should you have any further concerns or inquiries and I'd be more than happy to assist.
Kind regards,
Craig