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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The site was user friendly and product was excellent quality.
Great experience with Zazzle! I will be ordering from them again!
Was looking for a design that had a retro pin-up vibe... and found exactly what I had in mind!
They were the hit of the Eclipse Party, and looked great!
Easy to order and fast shipping! Product is great quality
Bridal shower invitations turned out absolutely amazing. So gorgeous! Will be ordering from them again :)
We used Zazzle to create Save the Dates for our destination wedding. We found a fun design to customize with everything we needed. We were able to create a QR code so guests could quickly access our website and travel info with an easy scan. Shipping was quick and the postcards arrived ahead of schedule!
Everything was great. One suggestion...some of the business card templates are difficult to customize.
Love this shopping site for it's huge variety of tshirt designs. Only problem I have encountered is an overabundance of products to shop through when I put in a search and that's not really a problem, is it?
I would have liked more interaction from your company with my final product.
My daughter was looking for an invitation that matched her personality and Zazzle had it. A huge selection of items and easy to customize. Our order came in so quickly that it was shocking. The packaging was secure and the items were in perfect shape. Will use Zazzle again and recommend them.
Fast delivery ease and finding product and description
Loved the way my order came out, it came out beautiful. Order came in time!
I loved the easy design process. Sadly the color of my business cards were not consistent with my first two orders. The colors were lighter, the quality of the cards were still amazing.
Very is to create. Great inventions. I would highly recommend.
Website easily navigated - very good product as described - fast shipping
Appreciated the many options for creating our invitations. Great designs to choose from and customize. Zazzle gave us the end result and experience we were looking for. We love the way the invitation looks!
These invites for my son's Graduation were perfect!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

