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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Happy customer!
April 27, 2024

My experience with your company has been amazing! Our name badges turned out very professional and my staff loves them. We will definitely continue to do business with you in the future! Definitely an A+

Date of experience: April 16, 2024
Pennsylvania
1 review
0 helpful votes
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Custom stamp purchase
April 27, 2024

Ordered custom stamp! Came out awesome. Delivered more quickly than anticipated.

Date of experience: April 16, 2024
Kentucky
1 review
0 helpful votes
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Excellent made way for me to get what I wanted thank you

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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It is hard to gauge the size of text and darkness from the website to the cards in real life. It's very hard to read the text with the green background and small as our customers are older

Date of experience: April 16, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Tamra,
I'm sorry to that you were not completely satisfied with your order. I have now reached out to you via email to provide you with a suitable resolution, if you could please check your inbox.
I look forward to your response.
Kind regards,
Craig

Georgia
1 review
0 helpful votes
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I received my order early
April 27, 2024

I received my order 4 days early. As I had ordered a special anniversary gift very late, I was glad that it came quickly. And as it was personalized, I was thankful that it was made correctly.

Date of experience: April 16, 2024
Minnesota
1 review
0 helpful votes
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I received my order for wedding reception invitations and they turned out beautifully! Great quality too!
Thank you!

Date of experience: April 16, 2024
Texas
1 review
0 helpful votes
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Decent deal
April 27, 2024

Process was good. The logo came out smaller than what it shows you when creating your business cards so I was a bit disappointed. It did arrive a few days sooner so that was good. I did however found out Office Depot has a better deal. They offer double the cards for half the price so I'm switching over next time around. For basic cards of only 100 with a price tag of $35.00 that's a bit pricey…

Date of experience: April 16, 2024
Montana
1 review
0 helpful votes
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Items are super cute 🥰
April 27, 2024

Loved that are one of a kind and cute! Items for here fast. Shipping was a little expensive though we had planned on buying more items but they were going to ship them separately and not together and would have had to pay two shipping costs so we just didn't get the other item.

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
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Flawless experience!
April 27, 2024

Custom design tools were easy to use in creating the layout of my order, ordering was easy, delivery was prompt. Order was received without any printing or color errors. The finished product looks stunning. Signed One Happy Customer

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Beautiful work
April 27, 2024

We loved the invitations. They were exactly what we wanted

Date of experience: April 16, 2024
Kentucky
2 reviews
0 helpful votes
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Great service!
April 27, 2024

Website is very user friendly.
Ordered shower invites and they turned out beautifully.

Date of experience: April 16, 2024
Oregon
1 review
0 helpful votes
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Very pretty invites, they took a little longer than I was hoping, so give yourself plenty of time. Definitely worth the $$ though, they are high end and pretty

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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Fast service!
April 27, 2024

Quick turnaround time! Awesome job! Thank you all!

Date of experience: April 16, 2024
Vermont
1 review
0 helpful votes
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So good!
April 27, 2024

I had stamps of my dogs made and they are perfect and I love them!

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Very satisfied.
April 27, 2024

Pleased to see the artist when ordering products.Interesting to know where things come from

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Great timing and amazing quality product, Thank you

Date of experience: April 16, 2024
Georgia
1 review
0 helpful votes
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Great quality
April 25, 2024

Quick delivery and great quality. I would definitely order from zazzle again!

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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Quality
April 25, 2024

This is our second order. These are good quality cards.

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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Looks great, but the paper is shinier and thinner than I expected. Not sure if this was a detail I overlooked on the listings or what.

Date of experience: April 14, 2024
Florida
1 review
0 helpful votes
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Amazing!
April 24, 2024

Easy order process, Fast delivery, and the items were perfect!

Date of experience: April 14, 2024