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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My experience with your company has been amazing! Our name badges turned out very professional and my staff loves them. We will definitely continue to do business with you in the future! Definitely an A+
Ordered custom stamp! Came out awesome. Delivered more quickly than anticipated.
Excellent made way for me to get what I wanted thank you
It is hard to gauge the size of text and darkness from the website to the cards in real life. It's very hard to read the text with the green background and small as our customers are older
I received my order 4 days early. As I had ordered a special anniversary gift very late, I was glad that it came quickly. And as it was personalized, I was thankful that it was made correctly.
I received my order for wedding reception invitations and they turned out beautifully! Great quality too!
Thank you!
Process was good. The logo came out smaller than what it shows you when creating your business cards so I was a bit disappointed. It did arrive a few days sooner so that was good. I did however found out Office Depot has a better deal. They offer double the cards for half the price so I'm switching over next time around. For basic cards of only 100 with a price tag of $35.00 that's a bit pricey…
Loved that are one of a kind and cute! Items for here fast. Shipping was a little expensive though we had planned on buying more items but they were going to ship them separately and not together and would have had to pay two shipping costs so we just didn't get the other item.
Custom design tools were easy to use in creating the layout of my order, ordering was easy, delivery was prompt. Order was received without any printing or color errors. The finished product looks stunning. Signed One Happy Customer
Website is very user friendly.
Ordered shower invites and they turned out beautifully.
Very pretty invites, they took a little longer than I was hoping, so give yourself plenty of time. Definitely worth the $$ though, they are high end and pretty
Quick turnaround time! Awesome job! Thank you all!
I had stamps of my dogs made and they are perfect and I love them!
Pleased to see the artist when ordering products.Interesting to know where things come from
Great timing and amazing quality product, Thank you
Quick delivery and great quality. I would definitely order from zazzle again!
Looks great, but the paper is shinier and thinner than I expected. Not sure if this was a detail I overlooked on the listings or what.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Tamra,
I'm sorry to that you were not completely satisfied with your order. I have now reached out to you via email to provide you with a suitable resolution, if you could please check your inbox.
I look forward to your response.
Kind regards,
Craig