On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was quick and easy to order invitations. They arrived quickly, looking exactly as expected.
I spent over $50 dollars on invitations and it said it came with envelopes and come to find out when order came no envelopes were included. When I went to chat with someone they asked me if I ordered them which I said no because it clearly said it came with them. It was hard to try to talk with someone about my order. I am not a happy customer
.dhrncnejejc.dhrncnejejc.dhrncnejejc.dhrncnejejc.dhrncnejejc.dhrncnejejc
The product was perfectly printed exactly as i had designed. Only negative i had was there were spots of red ink on a couple of the pictures
The product was perfectly printed exactly as i had designed. Only negative i had was there were spots of red ink on a couple of the pictures
Fast service and was a good product.*********************
Exactly what I ordered and fast delivery. I paid $78 which I feel was overpriced but the product and service were good.
Product came sooner than expected. Love kicking dust at Republicans. Have several of J Kimmels quote, as well.
I like that everything was simple, fax and free shipping thanks I will keep buying
Wonderful :) No issues and so easy to use and change the invite around to my liking.
Lovely choices in invitations - easy to personalize. Good pricing too!
I received exactly what I ordered! Great quality and will be returning for other personalized items
Very fast delivery and the product I ordered is very nice!
I placed my order and it was delivered very promptly. So nice working with Zazzle
I received my order but the customization was what was on the sample online. My saved customization was not received
Hello,
I am so sorry to hear about the disappointment with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare
We had a fun time looking at the mugs, there were good views online to make sure the map covered what we wanted.
Placed the order, took a few days to ship but when it did ship it was nicely packaged and arrived in great shape.
I've used zazzle for digital invites for awhile now. This was the first time I've ordered cards and I was disappointed that the edges were smushed on one corner of every card. Probably won't order physical invites from zazzle again.
Exactly as pictured and works great! Also, price was perfect for the product.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joy,
I am so sorry to hear about your missing envelopes. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare