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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My t-shirt came out exactly how I had intended, I did get a warning that my text of one of my pictures I had would probably be blurry because I used a picture too small and blew it up, it came out exactly how I figured it would when you blow up a pixelated image! No complaints whatsoever, beautiful shirt and my customers love the rough draft ;)
I ordered 8 shirts of different sizes, with printing on the front and back, and multiple colors. The shirts are amazing and they delivered in 5 days. I will buy again!
I saw the advertisement on social media for the perfect gift for my daughter who is a dog mom. I ordered it very easy process and had it personalized- it will be a great surprise on mother's day
Fast shipping compared to other websites. Great quality. I highly recommend!
It was quick and easy to order invitations. They arrived quickly, looking exactly as expected.
I spent over $50 dollars on invitations and it said it came with envelopes and come to find out when order came no envelopes were included. When I went to chat with someone they asked me if I ordered them which I said no because it clearly said it came with them. It was hard to try to talk with someone about my order. I am not a happy customer
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The product was perfectly printed exactly as i had designed. Only negative i had was there were spots of red ink on a couple of the pictures
The product was perfectly printed exactly as i had designed. Only negative i had was there were spots of red ink on a couple of the pictures
Fast service and was a good product.*********************
Exactly what I ordered and fast delivery. I paid $78 which I feel was overpriced but the product and service were good.
Product came sooner than expected. Love kicking dust at Republicans. Have several of J Kimmels quote, as well.
I like that everything was simple, fax and free shipping thanks I will keep buying
Wonderful :) No issues and so easy to use and change the invite around to my liking.
Lovely choices in invitations - easy to personalize. Good pricing too!
I received exactly what I ordered! Great quality and will be returning for other personalized items
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Joy,
I am so sorry to hear about your missing envelopes. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare